Senior Residential Property Claims Lead - Flexible Hours

Max Insurance; Canada; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Health care

Discretionary bonus

Educational growth

Mac equipment

Flexible hours

Volunteer hours

Job summary

Max Insurance in Canada seeks a Senior Claims Adjuster to drive excellence in residential property claims. You will leverage proprietary systems to streamline processes and ensure fast, positive customer experiences for policyholders.

Role emphasizes handling moderate to complex claims, negotiating settlements, and mentoring junior adjusters while collaborating with large contractors and opposing counsel. Flexible benefits are offered as part of our culture.

Qualifications

• Minimum 5 years of full handle desk adjusting experience handling personal property claims (home, landlord, condo, tenant).
• Experience managing total loss fire and other complex claims.
• Experience working with large national contractors.
• Litigative experience is considered an asset.

Responsibilities

• Investigate, evaluate, analyze, negotiate, and settle residential property claims per procedures and guidelines.
• Review policy wordings and acts to determine coverage, damages, and liability.
• Maintain ongoing communication and status updates to customers until file closure.
• Determine settlement amount using independent judgment, Xactimate estimates, contractor estimates, and applicable limits/deductibles.
• Establish accurate claim and expense reserves and update as new information arrives.

Skills

Property claims

Negotiation

Mentoring

Empathy

Communication

Tools

Xactimate

Job description

Max Insurance in Canada seeks a Senior Claims Adjuster to drive excellence in residential property claims. You will leverage proprietary systems to streamline processes and ensure fast, positive customer experiences for policyholders.

Role emphasizes handling moderate to complex claims, negotiating settlements, and mentoring junior adjusters while collaborating with large contractors and opposing counsel. Flexible benefits are offered as part of our culture.