Senior Medical Office Administrator

MedSleep; Ottawa; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision coverage

Long-term disability

Life insurance

AD&D

Job summary

MedSleep seeks a Senior Medical Office Administrator in Ottawa, ON for a full-time role. You will provide administrative support, manage referrals and bookings, and coordinate clinics while ensuring accurate EMR updates and patient interactions.

Ideal candidates have 4+ years of admin experience, a Medical Office diploma, and strong communication and organizational skills. A comprehensive benefits package accompanies a meaningful, patient-centered work environment.

Qualifications

• 4+ years of professional administrative experience (preferred).
• Medical Office diploma or related program (preferred).
• Excellent organizational and administrative skills with impeccable attention to detail.
• Strong written and verbal communication skills.
• Time management and ability to multi-task under pressure.

Responsibilities

• Handle referrals, book patient appointments, prepare patient charts, file documents.
• Answer phones and coordinate physicians' clinics; update EMR system.
• Facilitate telemedicine where applicable and interact with patients and physicians.

Skills

Administrative experience

Customer service

Written & verbal communication

Time management

Education

Medical Office diploma

Tools

EMR system

Job description

Senior Medical Office Administrator – Ottawa, ON – Full-Time

If you’re seeking a meaningful role as a Medical Office Administrator with a growing healthcare team, this could be the right opportunity for you.

Why Join Us?

• Opportunities for career growth;
• Commitment to education - personal and professional development;
• Our positions give you DIRECT patient care. Gain patient interaction experience
• Dedicated to the growing field of the Science of Sleep;
• We value all our employees, each person counts;
• Help shape the future of sleep!

Senior Medical Office Administrator – Ottawa, ON – Full-Time

If you’re seeking a meaningful role as a Medical Office Administrator with a growing healthcare team, this could be the right opportunity for you.

Why Join Us?

• Comprehensive Benefits Package: Health, Dental, Vision, Long Term Disability, Life Insurance, Accidental Death & Dismemberment;
• Opportunities for career growth;
• Commitment to education - personal and professional development;
• Our positions give you DIRECT patient care. Gain patient interaction experience
• Dedicated to the growing field of the Science of Sleep;
• We value all our employees, each person counts;
• Meaningful work;
• Help shape the future of sleep!

Job Duties

• This position is full-time and will require someone who can work 37.5 hours per week
• Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phones, updating the EMR system and coordinating physicians' clinics
• Help facilitate telemedicine clinics, interact with physicians and patients, and track metrics
• Must be comfortable with hands‑on patient interaction

Qualifications

• A minimum of 4+ years of professional administrative experience (preferred)
• Medical Office diploma or related program (preferred);
• Excellent organizational and administrative skills with impeccable attention to detail
• The ability to quickly learn and understand various processes in a constantly changing environment
• An assertive, professional, and friendly interpersonal manager with strong customer service values
• Strong written and verbal communication skills
• Time management skills and ability to work effectively under pressure and meet demanding deadlines
• Ability to multi-task, assess situations and prioritize tasks accordingly
• Good listening skills along with the ability to accept and follow direction

Wage: $22-$24/hour (dependent on experience)
MedSleep is built on skilled and dedicated employees, and we strive to create a great place to work and grow. We provide high‑quality sleep therapy services across Canada, including clinical consultations, diagnostic testing, and treatment for sleep disorders.
Vacancy Disclosure: this posting represent a current, existing vacancy within our organization.