Medical Office Administrator

MedSleep; Kingston; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth opportunities

Education / development support

Direct patient care focus

Job summary

MedSleep in Kingston, Ontario is seeking a Medical Office Administrator to support busy clinical operations. In this full-time role, you will manage referrals, schedule patient appointments, prepare and file charts, and coordinate clinics with physicians.

You will update the EMR, handle calls, and contribute to the patient experience through hands-on interaction. The ideal candidate brings 2+ years of admin experience and a medical office diploma, with strong organization and communication

Qualifications

• Minimum 2+ years of professional administrative experience (preferred).
• Medical Office diploma or related program (preferred).
• Excellent organizational and administrative skills with impeccable attention to detail.
• Ability to quickly learn and adapt to changing processes and environments.

Responsibilities

• Handle referrals and book patient appointments.
• Prepare patient charts, filing, and update the EMR system.
• Coordinate physicians' clinics and facilitate telemedicine clinics.
• Interact with physicians and patients with hands-on patient interaction.

Skills

Organizational skills

Administrative skills

Communication skills

Time management

Multitasking

Customer service

Attention to detail

Education

Medical Office diploma

Tools

EMR system

Job description

Medical Office Administrator – Kingston, ON – Full-Time

If you’re seeking a meaningful role as a Medical Office Administrator with a growing healthcare team, this could be the right opportunity for you.

Why Join Us?!

• Comprehensive Benefits Package: Health, Dental, Vision, Long Term Disability, Life Insurance, Accidental Death & Dismemberment;
• Opportunities for career growth;
• Commitment to education - personal and professional development;
• Our positions give you DIRECT patient care. Gain patient interaction experience
• Dedicated to the growing field of the Science of Sleep;
• We value all our employees, each person counts;
• Meaningful work;
• Help shape the future of sleep!

Job Duties

• This position is full-time and will require someone who can work 37.5 hours per week
• Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phones, updating the EMR system and coordinating physicians' clinics
• Help facilitate telemedicine clinics, interact with physicians and patients, and track metrics
• Must be comfortable with hands-on patient interaction

Qualifications

• A minimum of 2+ years of professional administrative experience (preferred)
• Medical Office diploma or related program (preferred);
• Excellent organizational and administrative skills with impeccable attention to detail
• The ability to quickly learn and understand various processes in a constantly changing environment
• An assertive, professional, and friendly interpersonal manager with strong customer service values
• Strong written and verbal communication skills
• Time management skills and ability to work effectively under pressure and meet demanding deadlines
• Ability to multi-task, assess situations and prioritize tasks accordingly
• Good listening skills along with the ability to accept and follow direction

Wage: $18-$20/hour (dependent on experience)
MedSleep is built on skilled and dedicated employees, and we strive to create a great place to work and grow. We provide high‑quality sleep therapy services across Canada, including clinical consultations, diagnostic testing, and treatment for sleep disorders.

Vacancy Disclosure: this posting represents a current, existing vacancy within our organization.
AI Use Statement: MedSleep uses artificial intelligence (AI) tools to assist in screening and evaluating candidate information. AI is used to ensure consistency, fairness, and efficiency in the recruitment process. All decisions are guided by human oversight and in compliance with Ontario's Employment Standards Act (ESA). By submitting your application, you consent to the use of AI for these purposes.