Senior Manager, Marketplace, DashPass Strategy & Operations

DoorDash Canada; Toronto; On-site; CAD 100,000 - 140,000; Full time

Job summary

DoorDash Canada is seeking a Senior Manager for Marketplace and DashPass Strategy & Operations in Toronto. This role focuses on expanding the subscription business through strategic development, data analysis, and cross-functional collaboration. Ideal candidates have extensive experience in strategy and product management, with strong analytical and leadership skills.

Benefits

Leadership embraced at all levels

Focus on building solutions

Continuous growth environment

Collaborative culture

Qualifications

• 8+ years in strategy, product, analytics, or growth operations.
• Experience in subscription or retention marketing is a plus.
• Proficient in SQL and/or Excel for analytical problem solving.

Responsibilities

• Oversee DashPass Canada, developing a top-tier membership.
• Launch initiatives and refine experiments for retention.
• Analyze data and develop strategic roadmaps.

Skills

Analytical problem solving

Product vision

Team leadership

Interpersonal relationships

Influencing skills

Tools

SQL

Excel

Job description

Senior Manager, Marketplace, DashPass Strategy & Operations

Toronto, ON

About the Team

DoorDash is seeking a Strategy & Operations Senior Manager to expand our International subscription business. This role involves generating insights, testing new products, and implementing experiences that will reach millions globally. DashPass is a key growth area, offering a significant impact opportunity.

About the Role

The role will oversee DashPass Canada, aiming to develop a top-tier membership for engaged users. Daily tasks include launching initiatives, refining experiments for retention, analyzing data, developing strategic roadmaps, and executing plans aligned with business objectives.

Ideal candidates possess strong product vision, are analytical and creative, excel in interpersonal relationships, and are proactive team leaders capable of influencing across functions.

You’re excited because you will…

• Strategize - Develop product strategies for DashPass
• Experiment - Conduct data-driven tests on features, programs, and pricing
• Analyze - Create models to assess program costs and benefits
• Influence - Collaborate with Product, Marketing, Analytics, Finance, Design teams
• Build - Turn ideas into scalable products and operations

We’re excited about you because…

• Have 8+ years in strategy, product, analytics, or growth operations; experience in subscription or retention marketing is a plus
• Proficient in SQL and/or Excel for analytical problem solving
• Proven success in leading cross-functional initiatives and achieving goals
• Skilled at defining scope and vision from ambiguous problems
• Enjoy solving diverse problems, quick to learn and apply new skills
• Take ownership and responsibility for outcomes
• Bias towards action, adaptable, and influential across levels

Why You’ll Love Working at DoorDash

• Leadership - Embraced at all levels
• Operations - Focus on building solutions
• Learning - Continuous growth environment
• Team - Collaborative culture

Note: For NYC-based roles, Covey is used in hiring processes, with details available via the provided links.