Senior Luxury Fashion Advisor & Team Leader - Vancouver

DOLCE&GABBANA; Vancouver; Sur place; CAD 45 000 - 65 000; Plein temps

Résumé du poste

Dolce & Gabbana in Vancouver is seeking a Senior Client Advisor to drive store performance through exceptional sales results and elevated client engagement. You will be the reference on the floor, delivering memorable, sophisticated experiences while upholding the Maison’s standards of excellence.

With strong product knowledge and a passion for fashion culture, you will build lasting client relationships, contribute to a collaborative team environment, and support day-to-day store operations to

Qualifications

• Experience delivering high-quality, client-focused service in fashion/luxury retail.
• Strong sales results with elevated client engagement on the floor.
• Personal taste and passion for fashion culture shown in styling looks.
• Business mindset and entrepreneurial spirit in a luxury brand setting.
• Open-minded, creative attitude aligned with the Maison's values.
• Team-oriented with commitment to common goals.
• Comfort with digital tools and rapid learning of new tech.
• Able to multitask in a fast-paced retail environment.
• Proactive, enthusiastic and solution-oriented.
• Excellent English communication, both written and spoken.

Responsabilités

• Lead by example on the sales floor with exceptional individual sales performance.
• Support onboarding of new Client Advisors and share product expertise.
• Contribute to a positive, collaborative work environment through professionalism.
• Deliver outstanding client and after-sales service to visitors and clients.
• Build and nurture a robust client portfolio for proactive business growth.
• Drive performance to exceed sales and KPI goals with an entrepreneurial mindset.
• Create personalized, versatile silhouettes demonstrating passion for fashion culture.
• Foster transparent, genuine client relationships and connections.
• Communicate professionally with clients and colleagues.
• Utilize tools to optimize business opportunities and support front/back-of-house teams.
• Uphold company policies and operational procedures.

Connaissances

Client engagement

Sales achievement

Fashion retail

English proficiency

Digital tools

Description du poste

Dolce & Gabbana in Vancouver is seeking a Senior Client Advisor to drive store performance through exceptional sales results and elevated client engagement. You will be the reference on the floor, delivering memorable, sophisticated experiences while upholding the Maison’s standards of excellence.

With strong product knowledge and a passion for fashion culture, you will build lasting client relationships, contribute to a collaborative team environment, and support day-to-day store operations to