Luxury Client Advisor: Personal Styling & Sales

OTB; Vancouver; Hybrid; CAD 26,000 - 29,000; Full time

Job summary

Maison Margiela, the Paris-based fashion house, is seeking a Client Advisor to serve as the primary contact for clients at the Vancouver Oakridge Shopping Centre. You will provide exceptional service, product knowledge, and tailored styling guidance to drive sales and foster client loyalty.

The role requires luxury retail experience, strong communication, and a customer-centric approach to delivering a personalized shopping experience for an international clientele.

Qualifications

• Experience in luxury fashion, jewelry, watches, or luxury lifestyle brands.
• Excellent communication and storytelling skills.
• Proven ability to meet and exceed sales targets.
• Customer-centric approach delivering a personalized shopping experience.
• Ability to engage with an international clientele.
• Team player with collaborative spirit.
• Multilingual abilities are a plus.

Responsibilities

• Greet and assist clients with a warm, professional, and personalized approach.
• Provide expert product knowledge and styling advice tailored to client needs.
• Drive sales through exceptional service, upselling, and cross-selling strategies.
• Maintain a high level of client satisfaction to encourage repeat business.

Skills

Luxury retail

Exceptional communication

Sales mindset

Customer-centric

Cultural awareness

Team player

Multilingual (preferred)

Job description

Maison Margiela, the Paris-based fashion house, is seeking a Client Advisor to serve as the primary contact for clients at the Vancouver Oakridge Shopping Centre. You will provide exceptional service, product knowledge, and tailored styling guidance to drive sales and foster client loyalty.

The role requires luxury retail experience, strong communication, and a customer-centric approach to delivering a personalized shopping experience for an international clientele.