Luxury Client Advisor - Crafting Memorable Experiences

CIBC; Vaughan; Presencial; CAD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Ferragamo Toronto Yorkdale Mall is seeking a Full Time Client Advisor to deliver a handcrafted luxury shopping experience. You will build emotionally enriched client relationships, drive sales through personalized service and CRM initiatives, and ensure the client feels valued at every touchpoint.

On the floor you’ll demonstrate expert style and brand knowledge, lead with teamwork, maintain stock, and create memorable client moments that convert into lasting loyalty.

Formación

• Caring, authentic client advisor with a passion for style.
• Understanding luxury clients' desires and expectations.
• Strong communicator with empathy and client focus.
• Storytelling ability and asking engaging questions.
• Innovative mindset with willingness to learn.
• Inventory tracking knowledge.
• English proficiency; second language preferred.
• Team player with initiative.

Responsabilidades

• Demonstrate leadership on the selling floor and drive sales results.
• Promote teamwork and a positive work environment.
• Maintain stock on the selling floor and in the stock room.

Conocimientos

Customer service

Relationship building

CRM initiatives

Sales oriented

Brand knowledge

Descripción del empleo

Ferragamo Toronto Yorkdale Mall is seeking a Full Time Client Advisor to deliver a handcrafted luxury shopping experience. You will build emotionally enriched client relationships, drive sales through personalized service and CRM initiatives, and ensure the client feels valued at every touchpoint.

On the floor you’ll demonstrate expert style and brand knowledge, lead with teamwork, maintain stock, and create memorable client moments that convert into lasting loyalty.