Luxury Fashion Advisor | Elite Client Experience

CHANEL; Vancouver; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Private medical and dental insurance

Pension plan

Vacation days and CSR days

Parental leave policy

Job summary

CHANEL CANADA ULC. in Vancouver is seeking a Fashion Advisor to embody the CHANEL experience and elevate client service at CHANEL Vancouver Boutique (Holt Renfrew).

You will be a brand ambassador, delivering warmth, luxury expertise, and building lasting relationships with a diverse clientele while upholding CHANEL’s spirit of timeless elegance. You will master product knowledge, offer styling advice, and support boutique operations.

Qualifications

• Luxury retail experience in high-end customer service with a track record of driving sales.
• Strong client relations skills with ability to build personalized client relationships.
• Excellent communication and organizational skills in a fast-paced environment.
• Professional presentation and polished image aligned with CHANEL branding.

Responsibilities

• Deliver bespoke client service aligned with CHANEL values and ensure each client feels understood and valued.
• Exceed client expectations and foster long-term loyalty through personalized service.
• Provide styling advice and optimize the client journey, including after-sales follow-up.
• Maintain impeccable personal presentation and CHANEL etiquette in all interactions.

Skills

Luxury retail

Client relations

Communication

Presentation

Job description

CHANEL CANADA ULC. in Vancouver is seeking a Fashion Advisor to embody the CHANEL experience and elevate client service at CHANEL Vancouver Boutique (Holt Renfrew).

You will be a brand ambassador, delivering warmth, luxury expertise, and building lasting relationships with a diverse clientele while upholding CHANEL’s spirit of timeless elegance. You will master product knowledge, offer styling advice, and support boutique operations.