*Permanent* Client Advisor - Toronto Yorkdale

DOLCE&GABBANA; Toronto; On-site; CAD 42,000 - 64,000; Full time

Job summary

Dolce & Gabbana, a leader in luxury fashion, invites applications for a Client Advisor at our Yorkdale boutique. The Client Advisor is responsible for delivering an exceptional client experience while achieving personal and store sales goals in a fast-paced luxury environment.

The role requires a passion for fashion, strong knowledge of products, and the ability to build lasting relationships with clients. You will support merchandising, CRM usage, and uphold the brand image on the shop floor.

Qualifications

• 3+ years of Luxury Retail Sales Experience.
• Strong communication skills.
• Experience in Women’s and Men’s RTW.

Responsibilities

• Provide impeccable service to clients and be an ambassador of the brand, ensuring each client is treated to Dolce & Gabbana expectations.
• Tailor the client experience to exceed expectations while supporting the team and ensuring smooth shop-floor operations.
• Demonstrate excellent product knowledge and brand heritage, aiming to consistently achieve monthly sales targets.
• Proactively use clienteling tools to maximize time and achieve individual and store goals.
• Maintain and update CRM records to build and retain relationships with current and potential clients.
• Assist in achieving sales goals and developing the business.
• Source new clients using CRM tools and build long-term relationships with DG loyal clients.
• Oversee sales policies, objectives, and initiatives and assist in merchandising and shop-floor maintenance.

Skills

Luxury retail sales

Strong communication

Women’s RTW & Men’s RTW

Job description

CLIENT ADVISOR - YORKDALE

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

CLIENT ADVISOR - YORKDALE

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Client Advisor career opportunity available at our Yordale boutique. The Client Advisor is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.

MISSION

• Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
• Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
• Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
• Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
• Ensure the achievement of the sales goals, enhancing and developing the business
• Sourcing new clients using the CRM tools
• Maintaining and building productive long-term relationships with DG loyal clients
• Oversee the organization's sales policies, objectives and initiatives
• Assist in merchandising and maintenance of the shop floor

PROFILE

• 3+ years of Luxury Retail Sales Experience
• Strong communication skills
• Experience in Women’s and Men’s RTW

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

LOCATION: CA – TORONTO – ON