Senior Living Duty Manager: Resident Services Lead

COGIR Real Estate; Moose Jaw; On-site; CAD 35,000 - 52,000; Full time

Job summary

Cogir Senior Living is seeking a Duty Manager to oversee residence operations in the absence of the General Manager and Assistant Manager, directing staff and ensuring service excellence for residents.

You will supervise on-duty staff, respond to emergencies, coordinate dining services, greet guests, and maintain strong relationships with residents and their families while upholding Cogir’s “We Treat You like Family” philosophy.

Qualifications

• Strong leadership and delegation skills.
• Ability to lead a team and manage shift staffing.
• Excellent communication and organizational skills.
• Loyalty and commitment to excellence.

Responsibilities

• Oversee operation in the absence of the General Manager and Assistant Manager.
• Supervise staff on duty and ensure quality service to residents.
• Respond to emergency calls and assist with dining room service.
• Maintain relationships with residents and families.
• Conduct residence tours for prospective residents.

Skills

Leadership

Staff training

Staff delegation

Caring for people

Excellent communication

Organizational skills

Loyalty

Commitment to excellence

Job description

Cogir Senior Living is seeking a Duty Manager to oversee residence operations in the absence of the General Manager and Assistant Manager, directing staff and ensuring service excellence for residents.

You will supervise on-duty staff, respond to emergencies, coordinate dining services, greet guests, and maintain strong relationships with residents and their families while upholding Cogir’s “We Treat You like Family” philosophy.