Senior Living Concierge | Resident Experience Champion

Career Opportunities; Canada; On-site; CAD 21,000 - 29,000; Part time

Benefits offered by this job

Health & Dental benefits program

Share Ownership and Reward Program

Employee Share Purchase Plan with公司匹配

Continuous learning and growth

Job summary

Sienna Senior Living is seeking a Concierge to join the Aspira Credit River Retirement Residence team. You will greet residents and visitors, provide personalized assistance, and help keep daily operations smooth in a fast-paced senior living environment.

The role emphasizes compassionate service, accurate record-keeping, and collaboration with the retirement team to enhance residents’ daily lives and experiences.

Qualifications

• Proven experience in customer-facing roles.
• Strong communication and problem-solving skills.
• Ability to document issues accurately and escalate when needed.
• Attention to detail in cash handling and records.

Responsibilities

• Greet residents, families and visitors and provide personalized assistance.
• Maintain accurate records and support managers with clerical tasks.
• Deliver warm, high-quality customer service and contribute to a positive home culture.

Skills

Customer service

Communication

Problem solving

Cash handling

Clerical support

Compassionate approach

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Sienna Senior Living is seeking a Concierge to join the Aspira Credit River Retirement Residence team. You will greet residents and visitors, provide personalized assistance, and help keep daily operations smooth in a fast-paced senior living environment.

The role emphasizes compassionate service, accurate record-keeping, and collaboration with the retirement team to enhance residents’ daily lives and experiences.