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City of Toronto seeks a senior IT Service Management professional to lead enterprise governance, release and change management, and project delivery. You will develop and mature frameworks, operating models, and service management processes across large, complex public-sector operations.
A strong focus on standardization and continuous improvement is essential. The role requires deep experience shaping governance structures, ensuring alignment with CI/CD, DevOps, and Agile delivery, and guiding
City of Toronto seeks a senior IT Service Management professional to lead enterprise governance, release and change management, and project delivery. You will develop and mature frameworks, operating models, and service management processes across large, complex public-sector operations.
A strong focus on standardization and continuous improvement is essential. The role requires deep experience shaping governance structures, ensuring alignment with CI/CD, DevOps, and Agile delivery, and guiding