Senior ITSM & Process Lead — Hybrid (Public Sector)

Rubicon Path; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A consulting firm in Toronto is seeking a Senior IT Consultant to lead compliance and design coordination in operations. The role requires strong expertise in IT service management, with responsibilities that include providing technical guidance, ensuring process adherence, and monitoring compliance. Candidates should have at least 5 years of experience in service management within the public sector. The position is currently listed as onsite but will be hybrid.

Qualifications

• 5+ years of experience in service management for public sector.
• Strong ITSM knowledge and experience required.
• Experience developing processes and documentation.

Responsibilities

• Lead compliance and design coordination in operations.
• Provide technical guidance and ensure adherence to standards.
• Monitor compliance and resolve issues in a timely manner.

Skills

Business Analysis Skills

Communication Skills

IT Service Management Skills

Job description

A consulting firm in Toronto is seeking a Senior IT Consultant to lead compliance and design coordination in operations. The role requires strong expertise in IT service management, with responsibilities that include providing technical guidance, ensuring process adherence, and monitoring compliance. Candidates should have at least 5 years of experience in service management within the public sector. The position is currently listed as onsite but will be hybrid.