Senior Inside Sales - Industrial Pumps & Electrical

Delta Water Products; Calgary; On-site; CAD 80,000 - 115,000; Full time

Job summary

Delta Water Products in Calgary seeks an experienced Senior Inside Sales Representative to support pump, motor and water system products through quoting, order management and day-to-day customer support. You’ll work closely with customers, outside sales, key accounts, purchasing and vendors to keep opportunities moving.

The ideal candidate has 5+ years of inside sales experience in industrial or electrical distribution, strong quoting and ERP skills, and the ability to manage multiple requests

Qualifications

• 5+ years of inside sales experience in industrial, electrical or related distribution.
• Knowledge of pump, motor and electrical products preferred.
• Strong quoting, order management and ERP system experience.
• Ability to manage multiple customer requests in a busy environment.
• Excellent attention to detail and accuracy.
• Strong customer service and relationship-building skills.
• Ability to work independently while contributing to a team.

Responsibilities

• Handle inbound customer inquiries, prepare quotes and process orders accurately and efficiently.
• Provide knowledgeable product and application support for pump, motor and water system products.
• Support Outside Sales Representatives and key accounts with quotes, orders, product information and customer requirements.
• Proactively follow up on open quotes and help move opportunities forward.
• Coordinate with purchasing and vendors to confirm product availability, pricing and lead times.
• Monitor orders and communicate updates or changes to customers and the sales team.
• Identify opportunities to recommend appropriate products and solutions based on customer needs.
• Maintain accurate customer, quote and order information within the ERP system.
• Build strong relationships with customers, vendors and internal teams.
• Share your experience and product knowledge with newer members of the inside sales team, helping strengthen the team’s overall capabilities.

Skills

Inside sales

ERP experience

Quotation & pricing

Customer relationship building

Multi-tasking

Tools

ERP system

Job description

Delta Water Products in Calgary seeks an experienced Senior Inside Sales Representative to support pump, motor and water system products through quoting, order management and day-to-day customer support. You’ll work closely with customers, outside sales, key accounts, purchasing and vendors to keep opportunities moving.

The ideal candidate has 5+ years of inside sales experience in industrial or electrical distribution, strong quoting and ERP skills, and the ability to manage multiple requests