Inside Sales Pro — Electrical Infrastructure Solutions

Kinetic Search Group; Aurora; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

Mentorship

Onboarding & training

Job summary

Our client in Canada’s electrical infrastructure sector is seeking an Inside Sales Representative to support quotations, product selection, order management, and account development. You will collaborate with Outside Sales, suppliers, operations, and key customers to keep critical infrastructure projects on schedule.

Ideal candidates have 2-3 years in inside sales or related roles, strong customer service skills, and a willingness to learn about medium- and high-voltage equipment and associated

Qualifications

• 2-3 years of Inside Sales, Customer Service, or Account Management experience within industrial distribution, electrical products, construction, manufacturing, wholesale, or technical sales.
• Exceptional customer service and relationship-building skills.
• Strong communication skills with the ability to confidently interact with customers and internal teams.
• Excellent organizational skills with the ability to prioritize multiple projects simultaneously.
• Strong attention to detail and accuracy when preparing quotations and processing orders.
• Comfortable learning technical products and industry applications.
• Self-motivated, positive, and eager to learn.
• Proficiency with Microsoft Office and CRM or ERP systems.

Responsibilities

• Build strong relationships with existing customers while delivering responsive, professional service.
• Become a trusted point of contact for customer inquiries, quotations, product recommendations, and project support.
• Maintain regular communication with customers regarding pricing, product availability, lead times, and order status.
• Support the Outside Sales team in managing strategic customer accounts and developing new business opportunities.
• Prepare accurate quotations for utility, industrial, municipal, and infrastructure projects.
• Source products from leading manufacturers to provide complete customer solutions.
• Identify opportunities to upsell complementary products and increase customer value.
• Follow up on quotations to maximize conversion opportunities and strengthen customer relationships.
• Process customer orders accurately and efficiently.
• Coordinate with purchasing, suppliers, logistics, and warehouse teams to expedite critical orders.
• Monitor project timelines to ensure on-time delivery of materials supporting major infrastructure projects.
• Resolve customer issues quickly while maintaining a high level of customer satisfaction.
• Develop expertise across a broad portfolio of electrical infrastructure products and related engineered solutions.

Skills

Inside Sales

Customer Service

CRM software

ERP software

Tools

CRM software

ERP software

Job description

Our client in Canada’s electrical infrastructure sector is seeking an Inside Sales Representative to support quotations, product selection, order management, and account development. You will collaborate with Outside Sales, suppliers, operations, and key customers to keep critical infrastructure projects on schedule.

Ideal candidates have 2-3 years in inside sales or related roles, strong customer service skills, and a willingness to learn about medium- and high-voltage equipment and associated