Senior Human Resources Officer

Industrial and Commercial Bank of China (Canada); Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking banking institution as a Human Resources Officer, where you'll play a pivotal role in supporting recruitment and employee relations. This position offers a chance to develop training programs, ensure compliance with labor laws, and contribute to a vibrant workplace culture. With a focus on detail and proactive problem-solving, you'll be integral to the HR team's success. If you have a passion for human resources and a commitment to excellence, this is the opportunity to make a significant impact in a dynamic environment.

Qualifications

• 5+ years of professional HR experience, preferably in financial services.
• Knowledge of Canadian labor laws and HR compliance regulations.

Responsibilities

• Support the full cycle of recruitment, including onboarding processes.
• Assist in resolving employee relations issues and documenting incidents.
• Manage employee records and maintain HR databases.

Skills

Human Resources Management

Employee Relations

Training Development

Policy Compliance

Time Management

Communication Skills

Mandarin Proficiency

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Job description

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Department / Branch: Human Resources & Administration Department

Reporting to: Deputy Head of HRA, with dotted line to Head of HRA

Employment Type: Full-Time Permanent / Contract

Location: Downtown Head Office

Responsibilities:

• Support the full cycle of recruitment, including onboarding and orientation processes;
• Assist in resolving employee relations issues by documenting incidents, coordinating investigations, and supporting disciplinary or grievance procedures;
• Help develop training materials, liaise with external vendors for program design, and organize mandatory training sessions to meet regulatory standards;
• Contribute to drafting, updating, and communicating policies and procedures to ensure compliance with labor laws and regulations;
• Serve as a point of contact for employee inquiries, providing prompt and accurate assistance;
• Prepare and compile reports for internal and external purposes such as audits, regulatory submissions, and internal assessments, ensuring accuracy and timeliness;
• Manage employee records, maintain HR databases, and handle documentation for new hires, terminations, and status changes;
• Provide ad hoc support to the Administration Team to ensure smooth daily operations.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field;
• At least 5 years of professional HR experience, preferably in financial services or a regulated industry;
• Knowledge of Canadian labor laws and standards, and relevant regulatory requirements for financial institutions;
• Strong time management and multitasking skills, with a proactive problem-solving approach;
• Attention to detail and practical skills in document preparation, compliance, and operational HR activities;
• Ability to handle sensitive information with confidentiality and sound judgment;
• Excellent verbal and written communication skills, capable of professional interaction at all organizational levels;
• Proficiency in Mandarin (written and verbal) is an asset.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Human Resources

Industries

• Banking

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Toronto, Ontario, Canada CA$24.00-CA$26.00 3 weeks ago