Senior Desktop & Mac Support Specialist (Contract)

Raas Infotek; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology services company in Toronto is seeking a Desktop Support professional with a minimum of 8+ years of experience. The role involves providing hardware and software support, inventory management, and customer service in a dynamic environment. Candidates should have knowledge of Windows and Macintosh systems, experience imaging Windows 10 OS, and excellent organizational skills. The position may require travel between offices and offers a chance to support new hires effectively.

Qualifications

• 3-5 years IT experience, including technical training.
• Experience imaging Windows 10 OS.
• PC-based word processing, presentation, and spreadsheet skills.

Responsibilities

• Image and install software on Windows and Apple devices.
• Troubleshoot post-deployment issues on multiple platforms.
• Manage inventory and asset tagging.

Skills

Customer service skills

Knowledge of Windows platforms

Knowledge of Macintosh platforms

Basic networking concepts

Organizational skills

Education

Technical training

MCP and/or A+ certifications

Job description

A technology services company in Toronto is seeking a Desktop Support professional with a minimum of 8+ years of experience. The role involves providing hardware and software support, inventory management, and customer service in a dynamic environment. Candidates should have knowledge of Windows and Macintosh systems, experience imaging Windows 10 OS, and excellent organizational skills. The position may require travel between offices and offers a chance to support new hires effectively.