Senior Client Partner

Tata Consultancy Services; Calgary; Sur place; CAD 180 000 - 320 000; Plein temps

Résumé du poste

Tata Consultancy Services in Canada seeks a seasoned Consulting Partner to lead and expand a strategic Oil & Gas client relationship, driving delivery portfolios and targets for revenue, profitability, and customer satisfaction.

The role requires 15–20 years of experience, executive presence, and global delivery expertise. You will manage multi-cultural teams across time zones with travel to client locations in Canada and the US as needed.

Qualifications

• Experience with Global Delivery Model and leading multi-location delivery teams.
• Proven ability to engage C-suite and senior leadership.
• 15–20 years of senior leadership experience, preferably in IT services or consulting.
• Strong Oil & Gas industry background is desirable.
• Ability to lead diverse teams across time zones and cultures.
• Willingness to travel to client locations in Canada/US.

Responsabilités

• Manage and grow the account with the client focusing on revenue, profitability, and satisfaction.
• Onsite account management at VP/CXO levels; build lasting relationships.
• Accountable for revenue growth, orders, margins, and customer employee satisfaction.
• Collaborate with BRMs and client decision-makers across Infrastructure, Cybersecurity, and Applications.
• Lead and develop sales and delivery teams, mentoring future leaders at TCS.
• Drive pipeline reviews and delivery governance to ensure growth and quality.

Connaissances

Global delivery

Executive communication

P&L ownership

Oil & Gas domain

Cross-functional leadership

Description du poste

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

We are seeking a seasoned Consulting Partner to lead and expand a strategic client relationship within the Oil & Gas sector. This executive leadership role is responsible for driving account growth, strengthening C-level relationships, managing large-scale delivery portfolios, and achieving revenue, profitability, customer satisfaction, and employee engagement targets.

The successful candidate will bring 15-20 years of experience, a strong Oil & Gas industry background, and proven success managing large P&Ls, complex client engagements, and geographically distributed teams. This role requires executive presence, consultative selling capabilities, and the ability to collaborate across service lines including Infrastructure, Cybersecurity, Application Development, Managed Services, and Customer Service.

Desired Skills & Experience

• Experience with Global Delivery Model with demonstrated knowledge of processes and methodologies.
• Relevant Experience 15 to 20 years
• Ability to present at senior levels, and executive levels.
• Strong Oil and Gas Industry domain background is desired.
• Ability to work with diverse TCS teams in various service lines, across multiple time zones.
• Ability to manage multi-cultural teams.
• Willing to travel to different client locations in Canada / US.
• Prior experience of managing a large P&L in a Leadership role is a must.

Description of Responsibilities:

• Seasoned leader to manage and grow our business and relationship with the account.
• Onsite Account Management - building and managing client relationships at the VP, and CXO level.
• Accountable for hard targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction
• Work closely with the business relationship managers (BRM s) and customer side decision makers across Infrastructure and Cyber security Managed Services, Application Development and Maintenance Services, Customer Service, and corporate functions.
• C-Level Relationship Management and consistent track record for the same
• Define the approach and set the plan to expand this account by quarterly plans.
• Manage a team of sales and delivery. Identifying and grooming team members into future leaders at TCS
• Facilitating the team to present delivery successes in strong and positive way to drive growth and quality of business.
• Sales management through rigor in review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis.
• Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders.
• Drive demand generation strategy and execution through the customer facing teams.
• Define and execute the Account specific marketing plan for building relationships and TCS brand.
• Collaborate with other horizontals of TCS to penetrate new areas, and drive growth in existing areas where TCS has business.
• Lead the teams in publishing and presenting proposals (proactive as well as responses to RFP/RFIs)
• Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments.

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.