Client Partner

Tata Consultancy Services; Calgary; On-site; CAD 120,000 - 180,000; Full time

Job summary

Tata Consultancy Services in Canada seeks an experienced Client Partner to drive growth across Travel, Transportation, and Hospitality accounts. You will build executive-level relationships, expand existing business, identify opportunities, and deliver sustainable revenue and profit growth.

Candidates with enterprise experience, strong negotiation and leadership across cross-functional teams will thrive. The role requires strategic thinking, customer orientation, and a track record of expanding

Qualifications

• Experience in client relationship management or business development.
• Proven revenue growth and account expansion.
• Experience with large enterprise customers and complex stakeholder environments.
• Ability to influence cross-functional teams and lead strategic growth initiatives.

Responsibilities

• Own revenue, profitability, and growth targets for assigned strategic accounts.
• Identify, create, and convert new business opportunities within existing customer portfolios.
• Drive cross-selling and up-selling initiatives to expand TCS services and solutions.
• Build and execute account growth strategies in partnership with internal business units and leadership teams.
• Develop trusted advisor relationships with client stakeholders and executive sponsors.
• Lead client presentations, business reviews, and strategic discussions to establish long-term partnerships.
• Monitor account performance, customer satisfaction metrics, and business outcomes.
• Drive cost optimization initiatives while maintaining high delivery and service standards.
• Collaborate with delivery and resource management teams to ensure timely staffing and successful execution.
• Provide leadership, coaching, and performance management to team members while fostering a high-performance culture.
• Strong Customer Orientation with a proven ability to build and grow strategic client relationships.
• Demonstrated Leadership capabilities with experience managing teams and influencing stakeholders.
• Strong commercial acumen with a focus on revenue growth and profitability.
• Excellent communication, negotiation, and executive stakeholder management skills.
• Ability to identify market trends and translate them into business opportunities.
• Strategic thinking coupled with strong execution and operational discipline.

Skills

Client relationship management

Account management

Business development

Revenue growth focus

Executive stakeholder management

Negotiation

CRM software

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld thhighest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon, Tata Mumbai Marathon, and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

TCS generated consolidated revenues of over US $30 billion in the fiscal year ended March 31, 2026.

Role Summary

We are seeking an experienced Client Partner to drive strategic growth across key Travel, Transportation, and Hospitality (TTH) accounts. The ideal candidate will be responsible for developing executive-level client relationships, expanding existing business, identifying new opportunities, and delivering sustainable revenue and profit growth. Candidates with existing relationships and business development experience within the Travel, Transportation, and Hospitality (TTH) sector will be strongly preferred

Key Responsibilities

• Own revenue, profitability, and growth targets for assigned strategic accounts.
• Identify, create, and convert new business opportunities within existing customer portfolios.
• Drive cross-selling and up-selling initiatives to expand TCS services and solutions.
• Build and execute account growth strategies in partnership with internal business units and leadership teams.
• Develop trusted advisor relationships with client stakeholders and executive sponsors.
• Lead client presentations, business reviews, and strategic discussions to establish long-term partnerships.
• Monitor account performance, customer satisfaction metrics, and business outcomes.
• Drive cost optimization initiatives while maintaining high delivery and service standards.
• Collaborate with delivery and resource management teams to ensure timely staffing and successful execution.
• Provide leadership, coaching, and performance management to team members while fostering a high-performance culture.
• Strong Customer Orientation with a proven ability to build and grow strategic client relationships.
• Demonstrated Leadership capabilities with experience managing teams and influencing stakeholders.
• Strong commercial acumen with a focus on revenue growth and profitability.
• Excellent communication, negotiation, and executive stakeholder management skills.
• Ability to identify market trends and translate them into business opportunities.
• Strategic thinking coupled with strong execution and operational discipline.

Ideal Candidate Profile

• Proven experience in client relationship management, account management, consulting, or business development.
• Strong track record of driving revenue growth, account expansion, and customer satisfaction.
• Experience working with large enterprise customers and managing complex stakeholder environments.
• Ability to influence cross-functional teams and lead strategic growth initiatives.

What Success Looks Like

• Consistent achievement of revenue and profit targets.
• Expansion of wallet share within strategic accounts.
• Improved customer satisfaction and long-term client retention.
• Strong pipeline of new business opportunities and sustainable account growth.
• High-performing teams aligned to customer and business objectives.

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period.