Senior Claims Advisor - Real Estate (Hybrid)

BFL Canada; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and dental coverage

Telemedicine

Employee and family assistance program

Retirement savings program

Hybrid work program

Job summary

BFL CANADA in Calgary is seeking a Claims Advisor to serve as a liaison between clients, adjusters, vendors and insurers, resolving incidents and settling claims on Real Estate accounts. The role requires a University degree or professional insurance designation, 5+ years of claims experience, and a valid license.

You will analyze coverage, provide technical guidance, and collaborate with the Client Management team to deliver fair outcomes while enjoying a hybrid work environment.

Qualifications

• University degree or professional insurance designation.
• Minimum 5 years claims experience.
• Level 2 license or provincial license requirements.
• Experience with higher value and complex claims.
• Excellent technical knowledge, attention to detail and precision.
• Exemplary analytical and problem solving skills.
• Proven ability to collaborate with clients and teams.
• Strong verbal and written communication skills.
• Effective time management and organizational skills.
• Client centric and service oriented perspective.
• Ability to work calmly under pressure.

Responsibilities

• Review new claims, gather facts, and contact the insurer.
• Analyze claims and coverage to provide solutions.
• Provide technical coverage guidance to clients.
• Communicate progress with clients and management.
• Maintain relationships with adjusters, insurers, and solicitors.
• Negotiate payments with insurers on the client's behalf.
• Liaise with Accounting to settle claims.
• Mentor other team members.
• Prepare claims reports and maintain files in LEO.

Skills

Analytical skills

Problem solving

Verbal communication

Written communication

Time management

Attention to detail

Collaborative

Client service

Education

University degree

Professional insurance designation

Job description

BFL CANADA in Calgary is seeking a Claims Advisor to serve as a liaison between clients, adjusters, vendors and insurers, resolving incidents and settling claims on Real Estate accounts. The role requires a University degree or professional insurance designation, 5+ years of claims experience, and a valid license.

You will analyze coverage, provide technical guidance, and collaborate with the Client Management team to deliver fair outcomes while enjoying a hybrid work environment.