Claims Advisor - Real Estate

BFL Canada; Calgary; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Medical and dental coverage

Telemedicine

Employee and family assistance program

Retirement savings program

Hybrid work program

Job summary

BFL CANADA in Calgary is seeking a Claims Advisor to serve as a liaison between clients, adjusters, vendors and insurers, resolving incidents and settling claims on Real Estate accounts. The role requires a University degree or professional insurance designation, 5+ years of claims experience, and a valid license.

You will analyze coverage, provide technical guidance, and collaborate with the Client Management team to deliver fair outcomes while enjoying a hybrid work environment.

Qualifications

• University degree or professional insurance designation.
• Minimum 5 years claims experience.
• Level 2 license or provincial license requirements.
• Experience with higher value and complex claims.
• Excellent technical knowledge, attention to detail and precision.
• Exemplary analytical and problem solving skills.
• Proven ability to collaborate with clients and teams.
• Strong verbal and written communication skills.
• Effective time management and organizational skills.
• Client centric and service oriented perspective.
• Ability to work calmly under pressure.

Responsibilities

• Review new claims, gather facts, and contact the insurer.
• Analyze claims and coverage to provide solutions.
• Provide technical coverage guidance to clients.
• Communicate progress with clients and management.
• Maintain relationships with adjusters, insurers, and solicitors.
• Negotiate payments with insurers on the client's behalf.
• Liaise with Accounting to settle claims.
• Mentor other team members.
• Prepare claims reports and maintain files in LEO.

Skills

Analytical skills

Problem solving

Verbal communication

Written communication

Time management

Attention to detail

Collaborative

Client service

Education

University degree

Professional insurance designation

Job description

We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

BFL CANADA is looking for a Claims Advisor in our Calgary office!

The purpose of this position is to serve as a liaison between the client, adjusters, vendors and insurers in resolving incidents and claims while performing various tasks related to the fair, equitable and timely settlement of incidents and claims on BFL CANADA Real Estate accounts and promoting BFL CANADA as the broker of choice.

If you're looking for a dynamic work environment, keep reading!

Your day as a Claims Advisor

• Upon notification of a new claim, reviews the relevant policy and gathers all necessary facts and information and contacts the insurer.
• Conducts analysis of claims and coverage in order to provide effective solutions to coverage issues.
• Provides technical expertise to clients regarding claims coverage.
• Communicates effectively and professionally with the client and Client Management team regarding notification, progress and resolution of claims.
• Builds and maintains excellent working relationships with adjusters and insurers and solicitors.
• Negotiates payments and reimbursements with the insurers on the client's behalf.
• Liaises with the Accounting department to ensure proper settlement of claims.
• Provides assistance, mentorship and support to other members of the Claims team.
• Participates in presentation to prospective clients and/or associations, as needed. Maintains current and accurate files and documentation for each claim in LEO.
• Prepares claims reports as required.

Our Ideal Candidate

• University degree or Professional insurance designation
• Minimum 5 years claims experience
• Level 2 license or applicable provincial license requirements
• Experience with higher value and complex claims
• Excellent technical knowledge, attention to detail and precision
• Exemplary analytical and problem solving skills
• Proven ability to work collaboratively and professionally with clients, team members and others within the organization
• Strong verbal and written communication skills
• Effective time management and organizational skills
• Client centric and service oriented perspective
• Ability to work calmly under pressure

Who We Are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Office Information

Our Calgary office is situated in Kensington, ten minutes away from the Peace Bridge. Employees often enjoy walking along the river during their lunch break with Princes Island being close by. Our office is easily accessible for employees by car and public transit and there are bike racks in our building.

Let's stay in touch:

follow us on LinkedIn to see what we are up to and check out our other job openings.

Learn more about us on our website:

www.bflcanada.ca

BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with diverse abilities.

BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking and unique knowledge. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.