Senior Change Management Lead - Retail Transformation

Horizon Computer Solutions; Saskatoon; On-site; CAD 90,000 - 130,000; Full time

Job summary

Horizon Computer Solutions is seeking an experienced Organizational Change Management (OCM) Lead to support a large-scale retail transformation program. This role focuses on leading the OCM and Readiness function, preparing leaders, stakeholders, and end users for a significant business transformation.

The position involves developing an integrated change roadmap, engaging executives, and collaborating with Training and Communications teams to ensure sustainable adoption.

Qualifications

• 10+ years of Organizational Change Management and/or Transformation experience.
• Experience leading large-scale, technology-enabled business transformation initiatives.
• Experience establishing change frameworks, governance models, and readiness approaches from the ground up.
• Strong stakeholder analysis, engagement, sponsorship, and change impact assessment experience.
• Experience leading organizational readiness, adoption, and reinforcement activities.

Responsibilities

• Lead the development and execution of the Organizational Change and Readiness Strategy.
• Establish and maintain an integrated change roadmap aligned with program milestones and governance requirements.
• Develop and manage stakeholder engagement and sponsorship strategies.
• Facilitate executive, leadership, and stakeholder workshops, readiness reviews, and engagement sessions.
• Lead change impact assessments and maintain change impact frameworks and registers.
• Assess impacts to people, processes, roles, operations, controls, and support models.
• Develop and manage organizational readiness frameworks, scorecards, reporting, and deployment readiness activities.
• Identify organizational risks, readiness gaps, and mitigation strategies.
• Support adoption, reinforcement, and continuous improvement initiatives.
• Partner closely with Training and Communications teams to ensure successful change adoption and sustainment.
• Support Beta, Pilot, implementation planning, and transition-to-operations activities.

Skills

10+ years experience

Organizational Change Management

Transformation leadership

Stakeholder engagement

Change impact assessments

Governance and readiness

facilitation skills

Job description

Horizon Computer Solutions is seeking an experienced Organizational Change Management (OCM) Lead to support a large-scale retail transformation program. This role focuses on leading the OCM and Readiness function, preparing leaders, stakeholders, and end users for a significant business transformation.

The position involves developing an integrated change roadmap, engaging executives, and collaborating with Training and Communications teams to ensure sustainable adoption.