Senior Business Systems Analyst

Questrade Financial Group; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Business Systems Analyst to bridge technology and business needs. In this pivotal role, you will collaborate with diverse teams to enhance platforms and drive innovation in fintech. Your expertise in Agile methodologies and data analysis will empower you to define requirements, mentor junior analysts, and contribute to impactful projects. This is an opportunity to thrive in a dynamic environment that values creativity, inclusivity, and continuous growth. Join this forward-thinking company and help shape the future of financial technology.

Benefits

Health & wellbeing resources

Paid vacation and personal days

Competitive compensation

Career growth opportunities

Community contribution opportunities

Qualifications

• 5+ years in a Business Analyst or technical role in financial services.
• Strong knowledge of investments and financial systems.
• Experience with Agile frameworks and user story writing.

Responsibilities

• Gather requirements and support mission-related tasks as a Senior Business Systems Analyst.
• Collaborate with stakeholders to define acceptance criteria and manage dependencies.
• Mentor junior analysts and provide data insights for decision-making.

Skills

Agile methodologies

Data Analysis

API Proficiency

Effective Communication

Investment Knowledge

Project Management

Time Management

Stakeholder Engagement

Education

Bachelor's degree in Engineering, Computer Science, IT, Business, and/or Finance

Tools

JIRA

Confluence

GitLab

MSSQL

Power BI

Job description

Posted Tuesday, April 22, 2025 at 3:00 AM

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs

Paid vacation, personal, and sick days for work-life balance

Competitive compensation and benefits packages

Work-life balance

Career growth and development opportunities

Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Senior Business Systems Analyst . Could It Be You?

At Questrade, we bring digital solutions into our investment needs. Our Business Systems Analysis team is the conduit between our Technology department and various lines of business, to build and improve our platforms.

As a Senior Business Systems Analyst, you'll spearhead a key area, partnering with business owners and engineers to gather requirements and support mission-related tasks. Additionally, you'll act as the main Subject Matter Expert for Agile teams, harmonizing technical and business viewpoints.

Prepare and share Solution Intent for assigned features, gathering and updating requirements from stakeholders.

Collaborate with stakeholders to update Solution Intent during discovery and implementation.

Assist in defining acceptance criteria for feature and story breakdowns, considering feasibility and dependencies.

Support squad members in breaking down stories into tasks to meet objectives.

Clarify acceptance criteria and dependencies for prioritized stories and tasks.

Define acceptance criteria for features and stories based on feasibility, dependencies, and release strategy.

Create tasks with squad members, ensuring clear scope to meet story objectives.

Identify and verify dependencies, discussing updates with stakeholders.

Participate in agile ceremonies, providing feedback as a squad member.

Maintain release notes in the repository to record changes.

Validate product increments in testing environments to align with acceptance criteria

Demonstrate confidence, critical thinking, innovation, and technological awareness to solve organizational challenges.

Offer solutions to enhance product quality, reliability, performance, and scalability.

Mentor and guide junior business analysts to support their professional development and growth.

Provide data analysis on proposed and ongoing initiatives, offering insights and recommendations to drive informed decision-making.

So are YOU our next Senior Business Systems Analyst ? You are if you…

Knowledge / Skill Requirements:

Agile Expert: Proficient in Agile methodologies, adept at collaborating in teams to develop software solutions for web and mobile platforms.

Domain Specialist: Deep understanding of business processes, systems, and technologies within the relevant domain.

Effective Communicator: Strong communication skills enable seamless interaction with stakeholders across all organizational levels.

API Proficiency: Skilled in using tools like Postman for comprehensive API testing, automation, and collaboration, ensuring functionality and efficiency.

Data Analysis: Experienced in deriving actionable insights from data using tools like MSSQL, Power BI, or similar.

Investment Knowledge: Familiarity with investment strategies, including stocks and cryptocurrencies.

Tech Enthusiast: Continuously curious about emerging technologies and their applications.

Project Management: Capable of managing multiple projects concurrently in a fast-paced environment.

Agile Frameworks: Understanding of Agile methodologies like Scrum and Kanban, proficient in writing user stories for engineers.

Workflow Management: Skilled in mapping workflows into diagrams and working with large datasets in spreadsheets.

Stakeholder Engagement: Ability to convey the importance of technical improvements and troubleshoot product issues effectively.

Time Management: Strong time management and prioritization skills ensure efficient task execution.

Experience / Education:

5+ years working as a Business Analyst, Product Owner, or technical role within the financial services industry

Work experience or strong knowledge in investments industry: discount brokerage and wealth management

Bachelor’s degree in Engineering, Computer Science, IT, Business, and/or Finance with relevant work experience

Closely worked with JIRA, Confluence, Gitlab or equivalent tools

Knowledge in banking and/or cryptocurrency industry

Software development and/or entrepreneurial experience

Sounds like you? Click below to apply! #LI-CE1 #LI-Remote

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.