Senior Business Services Coordinator

Ian Martin Group; Calgary; Remote; CAD 39,000 - 45,000; Full time

Job summary

Raise is hiring a Senior Business Services Coordinator on behalf of our client for a 12-month contract. The role supports travel reservations for Kearl operations, with a remote option and Calgary-based location.

You will administer schedules, traveler profiles, run reports, and handle data entry while interfacing with contractor travel contacts and logistics providers. The position requires attention to processes, accuracy, and teamwork.

Qualifications

• 2+ years of administration, data entry, or customer service experience.
• Local to Calgary, Alberta.
• Working knowledge of Microsoft Office.
• Ability to follow processes and input data accurately.
• Flexible to work various shift schedules.

Responsibilities

• Primary interface for Kearl operations travel reservations.
• Work in a team environment to provide quality and consistent service to all business groups/contractors travelling to and from the site and provide general travel information.
• Maintain database including inputting traveler profiles, booking regular rotator and other travelers reservations and making changes to existing reservations/profiles.
• Ensure that travel processes are being adhered to for travel request submissions.
• Run various reports and provide information as required.
• Identify, provide feedback on possible areas of improvement for the travel booking service provided.

Skills

Team player

Effective communicator

Time management

Prioritization

Microsoft Office

Education

Business administration degree (preferred)

Job description

Senior Business Services Coordinator

• Pay Rate: $28 - $33/hour
• Contract Length: 12 Months
• Location: Remote | Calgary, AB T2C 5N1

Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

Job Overview

This position will be responsible for administering schedules, traveler profiles, running reports, and data entry. They will also be required to interface with Kearl Operations business units and contractor travel contacts, as well as companies that provide logistics services from time to time (camps & airlines).

Responsibilities

• Primary interface for Kearl operations travel reservations.
• Work in a team environment to provide quality and consistent service to all business groups/contractors travelling to and from the site and provide general travel information.
• Maintain database including inputting traveler profiles, booking regular rotator and other travelers reservations and making changes to existing reservations/profiles.
• Ensure that travel processes are being adhered to for travel request submissions.
• Run various reports and provide information as required.
• Identify, provide feedback on possible areas of improvement for the travel booking service provided.

Qualifications

• Ability to work in a team environment, follow processes and accurately input data
• Effective communicator
• Work within time constraints and at times with minimal supervision
• Flexible to work various shift schedules
• Time Management and being able to prioritize based on urgency
• 2 or more years of experience in administration, data entry, or customer service
• Local to Calgary
• Working knowledge of Microsoft Office

Preferred

• Travel industry or airline experience
• Degree is a plus, especially in business administration

Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at [phone] or [e-mail]

#USENSF26