Senior Business Analyst

Citi; Mississauga; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Business Analyst to bridge the gap between business users and technology teams. In this role, you will drive business planning through insightful analysis of performance metrics and system enhancements. Your expertise will guide high-impact projects and ensure compliance with regulations while mentoring staff. Join this dynamic team to influence strategic decisions and contribute to the continuous improvement of business processes. If you thrive in a collaborative environment and are passionate about making a difference, this opportunity is perfect for you.

Qualifications

• 6-10 years of experience in business analysis.
• Proficiency in MS Office with extensive Excel experience.

Responsibilities

• Liaise between business users and technologists to ensure clear communication.
• Evaluate new IT developments and recommend system enhancements.
• Supervise staff management and resource allocation.

Skills

MS Office (Word, Excel, Visio, PowerPoint)

Data Analysis

Business Analysis Principles

Software Development Life Cycle

Education

Bachelor's degree or equivalent experience

Master's degree preferred

Job description

The Senior Business Analyst position is responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment

• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives

• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards

• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions

• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

• Experience with all phases of Software Development Life Cycle

• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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