Senior Banking Operations Specialist

Butterfield Group; Halifax; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

Learning and development opportunities

Job summary

Butterfield Support Services (Canada) Limited is seeking a detail-oriented Senior Operations Administrator to join our Halifax team. The role processes operational activity with timely, accurate service and reports to the Operations Team Lead.

You will handle verification, data input, payment instruction reviews, data reconciliation, and support to the investigations unit while maintaining data integrity and meeting SLAs in a fast-paced banking operations environment.

Qualifications

• Bachelor degree or community college with banking experience.
• Excellent interpersonal and communication skills.
• Strong organizational and analytical skills.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to work flexible hours and holidays.
• Strong teamwork and leadership abilities.
• Ability to handle large-dollar transactions and confidential information.
• Proficiency with core banking systems and SWIFT.
• Proficiency with Microsoft Office.

Responsibilities

• Perform day-to-day activities in Operations related to verification, data input and filing.
• Review and approve payment instructions for retail and corporate customers in accordance with SLA.
• Review and approve investment instructions in custody operations.
• Maintain and update data for internal and external customers.
• Prepare, track and submit timely reports.
• Provide support to the investigations unit to resolve discrepancies.
• Provide guidance to team members with queries and daily duties.
• Reconcile data and liaise with counterparties; escalate complex problems.
• Perform other duties as directed for Department efficiency.

Skills

Interpersonal skills

Communication skills

Organizational skills

Analytical skills

Multitasking

Flexibility with hours

Team leadership

Discretion with confidential info

Banking systems understanding

Microsoft Office

Education

Bachelor degree or community college with banking experience

Tools

Core banking system

Electronic Delivery Interface

SWIFT network

Microsoft Office Suite

Job description

Butterfield Support Services (Canada) Limited is seeking a detail-oriented Senior Operations Administrator to join our Halifax team. The role processes operational activity with timely, accurate service and reports to the Operations Team Lead.

You will handle verification, data input, payment instruction reviews, data reconciliation, and support to the investigations unit while maintaining data integrity and meeting SLAs in a fast-paced banking operations environment.