Security Team Lead at Mount Sinai Hospital

Paladin Security; Toronto; On-site; CAD 32,000 - 45,000; Full time

Benefits offered by this job

Daily pay options

Medical, dental and life insurance

Paid vacation, sick days and holidays

Free uniforms with dry cleaning and ã

Job summary

Paladin Security is seeking an Emergency Department Team Lead at Mount Sinai Hospital in Toronto. You will oversee day-to-day security operations, lead on-site guards, and maintain a safe environment for staff, patients, and visitors.

Responsibilities include shift scheduling, incident documentation, escalation, and coordination with clinical staff and law enforcement. You must have 2 years of healthcare security leadership experience, valid First Aid & CPR, and MOAB/UOF certifications or

Qualifications

• 2 years leadership experience in healthcare security.
• 2 years of general healthcare security experience.
• Valid First Aid & CPR certification.
• Certifications in Use of Force (UOF) and MOAB, or willingness to complete training prior to onboarding.
• Up-to-date immunization records (Mumps, Measles, Rubella, Varicella, COVID-19, and a two-step TB skin test).
• Ability to be clean-shaven for N95 mask fit testing.
• Strong communication, conflict resolution, and report writing skills.
• Legal authorization to work in Canada.

Responsibilities

• Supervising, coaching, and training security guards while ensuring policy compliance.
• Managing daily shift scheduling, attendance, audits, and required training.
• Delivering proactive patrols, incident response, and coded emergency responses in ED and Mental Health Ward.
• Documenting, investigating, and escalating security incidents and safety concerns.
• Supporting patient watch guards and maintaining a visible security presence.
• Using verbal de-escalation techniques with distressed individuals.
• Collaborating with clinical staff, local law enforcement, and emergency services on security planning.
• Preparing detailed incident reports and updating site management.
• Standing and walking for extended periods during 12-hour shifts.

Skills

Leadership experience

Healthcare security

Communication

Conflict resolution

Report writing

First Aid & CPR

Education

Police Foundations

Protection Security and Investigations

Criminology

Border Services

Job description

Security Team Lead at Mount Sinai Hospital

Posted Thursday, 10/22/2026

Position Overview

Employment Type: Full-time

Pay Rate: $27.86/hour

Site: Mount Sinai Hospital

Overtime Methodology: Averaging Agreement (Overtime after 88 hours)

Site Overview

Mount Sinai Hospital is part of Sinai Health, a leading academic health science center recognized nationally and internationally for integrated care, biomedical research, and specialized clinical programs. Located in Toronto, the facility provides high-quality, compassionate care across complex hospital environments.

What You'll Be Doing

As the Emergency Department Team Lead, you will oversee day-to-day security operations, lead on-site guards, and maintain a safe environment for staff, patients, and visitors. Key duties include:

• Supervising, coaching, and training security guards while ensuring compliance with company and site policies.
• Managing daily operational tasks, including shift scheduling, attendance management, security audits, and required training.
• Delivering proactive patrols, incident response, and coded emergency responses within the Emergency Department and Mental Health Ward.
• Documenting, investigating, and escalating security incidents, safety concerns, and complaints.
• Supporting patient watch guards and maintaining a visible, reassuring presence across assigned areas.
• Using verbal de-escalation techniques when working with vulnerable or distressed individuals.
• Collaborating with clinical staff, local law enforcement, and emergency services on security planning for high-risk patients.
• Preparing detailed incident reports and keeping site management informed of daily activities.
• Standing and walking for extended periods throughout 12-hour shifts.

Must Haves

• 2 years of leadership experience in healthcare security.
• 2 years of general healthcare security experience.
• Valid First Aid & CPR certification.
• Certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB), or willingness to complete training prior to onboarding.
• Up-to-date immunization records (Mumps, Measles, Rubella, Varicella, COVID-19, and a two-step TB skin test).
• Ability to be clean-shaven for N95 mask fit testing.
• Strong communication, conflict resolution, and report writing skills.
• Legal authorization to work in Canada.

Nice-to-Haves

• Post-secondary education in Police Foundations, Protection Security and Investigations, Criminology, Border Services, or a related discipline.

What's In It For You?

• Pay rate of $27.86/hour with access to daily pay options.
• Medical, dental, and life insurance benefits.
• Paid vacation, sick days, and paid holidays.
• Free uniforms provided, including a dry cleaning and tailoring allowance.

Application Deadlines

Internal Applicants: October 21, 2026

External Applicants: October 28, 2026

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.