Security Supervisor - Scarborough Health Network

Paladin Security Group; Toronto; On-site; CAD 26,000 - 37,000; Full time

Benefits offered by this job

Medical and dental insurance coverage

Paid vacation and holidays

On-Demand Pay access

Job summary

Paladin Security is seeking a Full-Time Security Supervisor for Scarborough Health Network in Toronto. The role leads onsite security staff, manages shift schedules, and handles incident investigations within a fast-paced hospital environment.

The candidate will ensure policy compliance, deliver customer service to patients and staff, and coordinate with the Client Service Manager. Requirements include healthcare security experience, security education, and relevant certifications.

Qualifications

• At least 1 year of healthcare security experience, with 2 years in a team lead role.
• Post-secondary education in a security program (e.g., Police Foundations).
• Valid First Aid and CPR Level C Certification.
• IAHSS certification.
• Certifications in Use of Force (UoF) and MOAB, or willingness to complete Paladin training.
• Knowledge of Trespass to Property Act and Mental Health Act.
• Able to pass an N95 mask fit test.
• Clear Vulnerable Sector Check and up-to-date immunizations.
• Proficient in spoken and written English.
• Legal authorization to work in Canada.

Responsibilities

• Provide leadership, direction, coaching, and training to on-site security staff.
• Plan and implement shift schedules, manage attendance, and ensure training completion.
• Conduct proactive security patrols and respond to emergencies.
• Ensure compliance with shift activities, standing orders, and hospital policies.
• Perform regular security audits and document incidents.
• Maintain communication with the Client Service Manager about site operations.
• Provide customer service to patients, visitors, and staff in stressful situations.

Skills

Healthcare security

Team leadership

Shift scheduling

English communication

Education

Security program diploma/college

First Aid & CPR Level C

IAHSS certification

UoF/MOAB certifications

Legal work in Canada

Job description

Security Supervisor - Scarborough Health Network

Posted Friday, 10/30/2026

Position Overview

Title: Full-Time Security Supervisor

Employment Type: Full-Time

Pay Rate: $22.89/hr

Site: Scarborough Health Network

Overtime Methodology: Averaging Agreement (AA) after 88 hours

Site Overview

Scarborough Health Network provides critical care across three full-service hospitals and community sites in the eastern Greater Toronto Area. Serving a diverse community of over 850,000 residents, the network delivers emergency care, diagnostic imaging, surgery, and rehabilitation services in a fast-paced environment.

What You'll Be Doing

• Provide direct leadership, direction, coaching, and training to on-site security staff.
• Plan and implement shift schedules, manage team attendance, and ensure mandatory training is completed.
• Conduct proactive security patrols, respond efficiently to coded emergencies, and manage routine incident investigations.
• Ensure all shift activities, standing orders, and hospital security policies are strictly followed.
• Perform regular security audits and document complaints or security incidents.
• Maintain strong communication with the Client Service Manager regarding site operations.
• Provide supportive customer service to patients, visitors, and hospital staff experiencing stressful situations.

Must Haves

• At least 1 year of experience in healthcare security, with 2 years of overall healthcare security experience in a team lead role.
• Post-secondary education in a law enforcement or security program from a recognized college (e.g., Police Foundations Diploma).
• Valid First Aid and CPR Level C Certification.
• International Association of Healthcare Security Services (IAHSS) certification.
• Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB), or willingness to complete Paladin's training prior to onboarding.
• Working knowledge of the Trespass to Property Act and Mental Health Act.
• Physical ability to stand and walk for extended periods during 12-hour shifts.
• Ability to pass an N95 mask fit test (requires a clean-shaven face).
• Clear Vulnerable Sector Check and up-to-date Immunization Record (including 2 doses of COVID-19 vaccine, MMR, varicella, and TB skin tests).
• Proficiency in spoken and written English.
• Legal authorization to work in Canada.

Nice-to-Haves

• Demonstrated experience managing security operations in a multi-site hospital network.
• Advanced conflict resolution and de-escalation skills.

What's In It For You?

• Medical and dental insurance coverage.
• Paid vacation, paid sick days, and paid holidays.
• Access to daily pay options through On-Demand Pay.
• Ongoing professional development and specialized security training opportunities.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.