Security Supervisor University Health Network West Park

Paladin Security; Toronto; On-site; CAD 37,000 - 38,000; Full time

Benefits offered by this job

Daily pay options

Uniforms with dry cleaning

Job summary

Paladin Security is seeking a Security Supervisor for University Health Network West Park in Toronto. The role is Full-Time with a pay rate of $26.56 - $27.53 per hour and a schedule from Monday to Friday, 0900–1700.

After-hours on-call availability is required for emergencies, with overtime after 44 hours under ESA guidelines. You will lead security staff, oversee operations, support recruitment, investigate incidents, and respond to emergencies.

Qualifications

• First Aid & CPR Level C certification from WSIB-approved provider.
• Immunization records (MMR, Varicella) and a two-step TB test.
• Legal authorization to work in Canada.
• At least 1 year healthcare security leadership experience.
• Valid Use of Force (UOF) and MOAB certifications or willingness to complete Paladin training.

Responsibilities

• Lead, coach, and mentor security staff and Team Leads to ensure high operational standards.
• Oversee daily security operations, site audits, and interior/exterior patrols to identify risks.
• Support recruitment, onboarding, training, and performance management for team members.
• Investigate incidents, complaints, and workplace concerns while reviewing incident reports for accuracy and timeliness.
• Respond to emergencies, major incidents, and hospital code activations.
• Maintain relationships with hospital leadership, emergency services, and key stakeholders.
• Remain available on-call after regular work hours to respond to emergencies.

Skills

Healthcare security leadership

On-call readiness

Incident response

Education

Police Foundations / Security

Job description

Security Supervisor University Health Network West Park

Posted Thursday, 10/22/2026

Position Overview

Title: Security Supervisor

Employment Type: Full-Time

Pay Rate: $26.56 - $27.53 per hour

Site: University Health Network - West Park

Schedule: Monday to Friday, 0900 - 1700 (On-call availability required after hours for emergency calls)

Overtime Methodology: ESA—Overtime after 44 hours

Site Overview

University Health Network (UHN) is Canada's top hospital network, dedicated to transforming lives and communities through excellence in care, discovery, and learning. West Park Healthcare Centre provides specialized rehabilitative and complex care to help individuals regain independence after life-altering illnesses. You will lead a security team committed to providing a safe, supportive environment for patients, visitors, and healthcare staff.

What You’ll Be Doing

Lead, coach, and mentor security staff and Team Leads to ensure high operational standards.

Oversee daily security operations, conduct site audits, and perform active interior and exterior patrols to identify risks.

Support recruitment, onboarding, training, and performance management for team members.

Investigate incidents, complaints, and workplace concerns while reviewing incident reports for accuracy and timeliness.

Respond directly to emergencies, major incidents, and hospital code activations.

Maintain strong, professional relationships with hospital leadership, emergency services, and key stakeholders.

Remain available on-call after regular work hours to respond to emergency calls as needed.

Must Haves

Valid First Aid & CPR Level C certification from a WSIB-approved provider.

Required immunization records (MMR, Varicella) and a completed two-step TB test.

Legal authorization to work in Canada.

At least one year of healthcare security leadership experience.

Valid Use of Force (UOF) and Management of Aggressive Behaviour (MOAB) certifications (or willingness to complete Paladin’s training program prior to onboarding).

Nice-to-Haves

Post-secondary education in Police Foundations, Security, Criminology, Law Enforcement, or a related field.

IAHSS advanced healthcare security certification (or willingness to obtain with Paladin support).

What’s In It For You?

Competitive pay rates and comprehensive benefits package.

Daily pay options (work today, get paid today).

Free uniforms, complete with dry cleaning and tailoring allowances.

Security license reimbursement.

Ongoing professional development and career growth opportunities.

Application Deadlines

Internal Deadline: October 26, 2026

External Deadline: November 2, 2026

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.