Security Concierge — Building & Guest Safety

Confidential; Vaughan; On-site; CAD 20,000 - 29,000; Full time

Job summary

FirstService Residential is seeking a Security Concierge to assist residents with information and services. This role emphasizes self‑motivation, outgoing communication, and strong organizational skills across sites in Toronto, Markham, Richmond Hill and Mississauga, ON.

Compensation is $17.70 per hour with varied shifts and a focus on safety and guest privacy. The position requires a valid Ontario Security License and a high school diploma or equivalent; college coursework in

Qualifications

• Must possess a valid Ontario Security License.
• High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Responsibilities

• Identify and clarify residents’ needs and desires, answers questions, gives directions and instructions.
• Maintain guest privacy and organization reputation by keeping information confidential.
• Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
• Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
• Perform routine property patrols of all levels of building, parking areas and perimeter and respond to Emergencies and Fire Alarms.

Skills

Communication skills

Detail-oriented

Organizational skills

Self-motivated

Customer service

Education

High school diploma or equivalent

College level courses in Business/Hospitality or Police/Security Foundations

Job description

FirstService Residential is seeking a Security Concierge to assist residents with information and services. This role emphasizes self‑motivation, outgoing communication, and strong organizational skills across sites in Toronto, Markham, Richmond Hill and Mississauga, ON.

Compensation is $17.70 per hour with varied shifts and a focus on safety and guest privacy. The position requires a valid Ontario Security License and a high school diploma or equivalent; college coursework in