Seasonal Part-Time Customer Experience Pro — Flexible Hours

Indigo; Welland; On-site; CAD 22,000 - 29,000; Part time

Job summary

Indigo is seeking a Seasonal Customer Experience Representative for a part-time, fixed-term position in Canada. You will support daily store operations, assist customers with product storytelling, and help curate product collections to enhance the shopping experience.

The role emphasizes adaptability, healthy energy on the sales floor, and a commitment to customer satisfaction. Prior retail exposure is preferred, with flexibility for evenings, weekends, and holidays.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store.
• Demonstrated commitment to creating an exceptional employee and customer experience.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings.
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset.

Responsibilities

• Support the daily operations of the store, before or after the store closes (5AM or 10PM start time).
• Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise.
• Use merchandising standards to create a visually appealing, stimulating store.
• Create a warm and welcoming environment in our stores.
• Add joy to our customers' lives.
• Leverage our product to tell stories.
• Engage and connect with our customers on the floor.
• Curate specific product collections for each customer you meet.

Skills

Customer service

Retail experience

Bilingual (French/English)

Job description

Indigo is seeking a Seasonal Customer Experience Representative for a part-time, fixed-term position in Canada. You will support daily store operations, assist customers with product storytelling, and help curate product collections to enhance the shopping experience.

The role emphasizes adaptability, healthy energy on the sales floor, and a commitment to customer satisfaction. Prior retail exposure is preferred, with flexibility for evenings, weekends, and holidays.