Seasonal Ops Admin II — Hub & Customer Service

FedEx; Ottawa; On-site; CAD 25,000 - 30,000; Full time

Job summary

FedEx Logistics in Ottawa is seeking a Seasonal Full-Time Ops Admin II to perform clerical and administrative tasks across hub and station areas, including linehaul, records, QA and customer service. You will handle damaged and mis-addressed packages to optimize delivery times and serve as the first line of contact for customers on a range of issues.

Requires a high school diploma and at least two years in customer service or clerical work; experience in dock operations is a plus.

Qualifications

• High School Diploma or GED required.
• Two years customer service, clerical or related experience required.
• Experience in dock operations environment or distribution center setting preferred.
• General business skills: typing, data entry and review; use of phone, copier, and fax.
• Microsoft Office and web-based applications experience.
• Customer service skills to respond to requests.
• Time management, organizational and multi-tasking in fast-paced environment.

Responsibilities

• Perform clerical and administrative functions for hub and station areas including linehaul, records management, quality assurance and customer service.
• Tend to damaged and incorrectly addressed packages to optimize delivery time.
• Serve as customer’s first line of contact for a variety of issues.

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Data entry

Job description

FedEx Logistics in Ottawa is seeking a Seasonal Full-Time Ops Admin II to perform clerical and administrative tasks across hub and station areas, including linehaul, records, QA and customer service. You will handle damaged and mis-addressed packages to optimize delivery times and serve as the first line of contact for customers on a range of issues.

Requires a high school diploma and at least two years in customer service or clerical work; experience in dock operations is a plus.