Seasonal Hub Operations & Customer Service Admin

FedEx Canada; Whitby; On-site; CAD 19,000 - 25,000; Part time

Job summary

FedEx Canada in Whitby, Canada, is seeking a seasonal part-time clerical associate for hub and station operations. You will perform administrative tasks, manage records, and assist with linehaul and quality assurance to support timely deliveries.

The role requires a high school diploma or GED and at least two years of customer service or clerical experience, plus proficiency with Microsoft Office and data entry; strong organization and multitasking in a fast-paced setting are essential.

Qualifications

• High School Diploma or GED required.
• Two years of customer service or clerical experience required; dock/distribution center experience preferred.
• General business skills: typing, data entry and review, and use of phone, copier, and fax.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Time management, organizational and multi-tasking skills for fast-paced environments.

Responsibilities

• Perform clerical and administrative functions for hub and station operations (linehaul, records management, QA, customer service).
• Tend to damaged and incorrectly addressed packages to optimize delivery time.
• Serve as customer’s first line of contact for a variety of issues.

Skills

Customer service

Data entry

Time management

Multi-tasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Canada in Whitby, Canada, is seeking a seasonal part-time clerical associate for hub and station operations. You will perform administrative tasks, manage records, and assist with linehaul and quality assurance to support timely deliveries.

The role requires a high school diploma or GED and at least two years of customer service or clerical experience, plus proficiency with Microsoft Office and data entry; strong organization and multitasking in a fast-paced setting are essential.