Operations Admin – Hub & Customer Service

FedEx; Kamloops; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Weekend shifts

Early morning hours

Job summary

FedEx Logistics is seeking a detail-oriented clerical associate to support hub and station operations, data entry, and customer service. The role touches linehaul, records management, and QA while ensuring timely handling of misaddressed packages to optimize delivery times.

Ideal candidates will have a high school diploma or GED, strong Microsoft Office and data-entry skills, and proven ability to multitask in a fast-paced environment with attention to detail.

Qualifications

• High School Diploma or GED required.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.
• Software skills, including use of Microsoft Office software and web-based applications.
• Customer service skills necessary to effectively and professionally respond to requests.
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Responsibilities

• Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service.
• Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time.
• Serves as a customer’s first line of contact for a variety of issues.

Skills

Typing

Data entry

Phone use

Copier use

Fax use

Microsoft Office

Web-based applications

Customer service

Time management

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics is seeking a detail-oriented clerical associate to support hub and station operations, data entry, and customer service. The role touches linehaul, records management, and QA while ensuring timely handling of misaddressed packages to optimize delivery times.

Ideal candidates will have a high school diploma or GED, strong Microsoft Office and data-entry skills, and proven ability to multitask in a fast-paced environment with attention to detail.