Temporary Peak-Season Operations Administrator

FedEx; Montreal (administrative region); On-site; CAD 22,000 - 30,000; Part time

Job summary

FedEx Logistics is seeking a part-time Secretariat and Administrative Assistant for a three-month peak-season assignment at the Montreal hub. You will support all operational zones, including linehaul, records management, quality assurance and customer service, and quickly address damaged or misaddressed packages to optimize delivery times.

Required: High School Diploma or GED and two years of customer service or clerical experience; proficiency with typing, data entry, phones, copiers and fax;

Qualifications

• Two years customer service or clerical experience required; dock/distribution center experience preferred.
• General business skills including typing, data entry, and use of phone, copier, and fax.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally and efficiently.
• Time management, organization and multitasking to handle fast-paced environment and changing priorities.

Responsibilities

• Provide secretarial and administrative support for all hub and station operations.
• Manage records, quality assurance, and customer service processes to optimize delivery times.
• Address damaged or misaddressed packages promptly to minimize delays.
• Serve as first point of contact for customers and resolve a variety of issues professionally.

Skills

Typing

Data entry

Phone usage

Copier & Fax

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics is seeking a part-time Secretariat and Administrative Assistant for a three-month peak-season assignment at the Montreal hub. You will support all operational zones, including linehaul, records management, quality assurance and customer service, and quickly address damaged or misaddressed packages to optimize delivery times.

Required: High School Diploma or GED and two years of customer service or clerical experience; proficiency with typing, data entry, phones, copiers and fax;