Seasonal Luxury Sales & Clientelling Specialist

Moose Knuckles Canada; Edmonton; On-site; CAD 21,000 - 28,000; Part time

Job summary

Moose Knuckles Canada in Edmonton is seeking seasonal sales associates to join our crew. You will deliver authentic luxury service, share knowledge about jackets, and create memorable experiences for each customer.

The role emphasizes clienteling, high attention to detail, and teamwork. You’ll engage customers, upsell thoughtfully, and maintain visual standards while upholding store policies.

Qualifications

• Minimum 2 years of mid-luxury or luxury experience.
• You call your most valued customers when there is something they’d love.
• You know all the key performance points around our jackets and deliver them with charm.
• You know how to elevate an experience for everyone that walks in our door.
• You always drop what you’re doing when customers walk in, offer water, a smile and a joke.
• You are honest with the customer.
• You know teamwork makes the dream work.
• You’re not afraid of losing a sale if your co-worker can sell it better.
• You know if you can lean, you can clean, and nobody needs to tell you to get a move on.

Responsibilities

• Selling, clientelling and providing a memorable experience to each customer
• Engaging in conversation in a genuine manner
• Providing relevant and detailed product knowledge in each customer interaction
• Providing speedy service
• Completing large transactions with high level of attention to detail
• Taking customer information for follow up and email blasts
• Keeping the store clean and maintaining strong visual standards
• Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers
• Follow the rules; understand and comply with all company policy, procedures and operations

Skills

Clienteling

Upselling

Product knowledge

Customer service

Teamwork

Communication

Job description

Moose Knuckles Canada in Edmonton is seeking seasonal sales associates to join our crew. You will deliver authentic luxury service, share knowledge about jackets, and create memorable experiences for each customer.

The role emphasizes clienteling, high attention to detail, and teamwork. You’ll engage customers, upsell thoughtfully, and maintain visual standards while upholding store policies.