Part time Seasonal Sales Associate-Rideau

Moose Knuckles Canada; Ottawa; On-site; CAD 21,000 - 28,000; Part time

Job summary

Moose Knuckles Canada is seeking part-time seasonal sales associates to join our crew. You will deliver luxury service, selling and clientelling with strong product knowledge, ensuring a memorable customer experience.

In this role you will maintain visual standards, engage customers with warmth and humor, and help drive best-in-class results during each shift. Only candidates with mid-luxury or luxury experience should apply.

Qualifications

• Minimum 2 years of mid-luxury or luxury experience.
• Ability to engage customers with authentic conversation.
• Knowledge of product details and jacket features.

Responsibilities

• Selling, clientelling and providing a memorable experience to each customer
• Engaging in conversation in a genuine manner
• Providing relevant and detailed product knowledge in each customer interaction
• Completing large transactions with high level of attention to detail
• Taking customer information for follow up and email blasts
• Keeping the store clean and maintaining strong visual standards
• Understanding the importance of diversity and inclusion in day to day interactions with each other and with customers
• Follow the rules; understand and comply with all company policy, procedures and operations

Skills

Luxury experience

Customer service

Teamwork

Visual merchandising

Job description

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

WHO WE ARE

We are bold, we are tenacious, we are courageous and brave.

We are a cast of characters;

We embrace our differences and we share our likenesses.

Moose Knuckles is looking for part-time seasonal sales associates to join our crew. We dare to be different, and you should too. Service for us is about being authentic, irreverent and honest. We elevate the experience by being ourselves. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.

Some of what you’ll do:

• Selling, clientelling and providing a memorable experience to each customer
• Engaging in conversation in a genuine manner
• Providing relevant and detailed product knowledge in each customer interaction
• Completing large transactions with high level of attention to detail
• Taking customer information for follow up and email blasts
• Keeping the store clean and maintaining strong visual standards
• Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers
• Follow the rules; understand and comply with all company policy, procedures and operations

Some of what you’ll need:

• Minimum 2 years of mid-luxury or luxury experience
• You call your most valued customers when there is something they’d love
• You know all the key performance points around our jackets and deliver them with charm
• You know how to elevate an experience for everyone that walks in our door
• You always drop what you’re doing when customers walk in, offer water, a smile and a joke.
• You are honest with the customer.
• You know teamwork makes the dream work.
• You’re not afraid of losing a sale if your co-worker can sell it better.
• You know if you can lean, you can clean, and nobody needs to tell you to get a move on.