Seasonal Luxury Sales and Client Experience Ambassador

Tiffany & Co; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Job summary

Tiffany & Co. is seeking Seasonal Team Members for the Edmonton holiday period. You will embody the Tiffany brand in client interactions, welcome clients warmly, and help create memorable luxury experiences.

Responsibilities include assisting with engraving, managing waiting lists, stocking hospitality areas, and supporting sales and operations teams to ensure flawless store operations during peak season.

Qualifications

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in Canada

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Excellent communication

Hospitality experience

Luxury retail experience

Job description

Tiffany & Co. is seeking Seasonal Team Members for the Edmonton holiday period. You will embody the Tiffany brand in client interactions, welcome clients warmly, and help create memorable luxury experiences.

Responsibilities include assisting with engraving, managing waiting lists, stocking hospitality areas, and supporting sales and operations teams to ensure flawless store operations during peak season.