Seasonal Kettle Campaign Coordinator

TSA The Salvation Army TSA; Edmonton; On-site; CAD 26,000 - 40,000; Full time

Job summary

The Salvation Army in Edmonton is seeking a Kettle Coordinator II for a seasonal, short-term contract. This role supports the Christmas Kettle Campaign by supervising volunteers, coordinating kettle locations, and ensuring secure handling of donations.

You will train volunteers, manage timesheets, and communicate daily with partners to ensure smooth operations. Strong customer service, reliability and confidentiality are essential in this role.

Qualifications

• Excellent communication and interpersonal skills
• Enthusiastic team player with excellent communication and interpersonal skills
• Able to lift 9 to 12 kgs (20–25 lbs)
• Strong customer service skills; enjoy liaising with people of all ages and abilities
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities
• Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information

Responsibilities

• Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign
• Ensure all Kettle donations are delivered to secure location at shift completion
• Communicate daily issues and supply deficiencies to City/Assistant Coordinator
• Orient and remind volunteers on proper Kettle handling and duties as required
• Supervise, support and assign volunteers throughout the Campaign
• Participate in the recruitment of new volunteers
• Communicate daily with ATL partner for effective transition
• Ensure timesheets and mileage reports are submitted accurately and timely
• Respond to questions/queries from potential donors regarding SA ministries and programs
• Perform other work-related duties as assigned

Skills

Communication skills

Team player

Customer service

Confidentiality

Physical stamina

Education

Some high school coursework

Job description

The Salvation Army in Edmonton is seeking a Kettle Coordinator II for a seasonal, short-term contract. This role supports the Christmas Kettle Campaign by supervising volunteers, coordinating kettle locations, and ensuring secure handling of donations.

You will train volunteers, manage timesheets, and communicate daily with partners to ensure smooth operations. Strong customer service, reliability and confidentiality are essential in this role.