Seasonal Contact Centre Agent - Remote & Onsite

Schweitzer; Maple Ridge; Hybrid; CAD 32,666,000 - 40,832,000; Full time

Benefits offered by this job

Access to Blue Mountain attractions

Meal discounts

Discounts at Blue Mountain stores

Wellness resources & free therapy

Summer employee events

Job summary

Blue Mountain Resort in Canada is seeking Seasonal Contact Centre Agents to sell and reserve lodging and recreation packages via inbound calls. You will be the friendly voice, providing comprehensive resort details and guiding guests through offerings.

Responsibilities include selling lodging, season passes, and activities while meeting sales targets and delivering outstanding service. Remote work is possible, onsite preferred, 4-5 shifts weekly, 9am–7pm with weekend coverage.

Qualifications

• Ability to thrive in a sales environment; some previous sales experience is an asset.
• Previous contact centre or customer service experience is an asset.
• Advanced computer skills: comfortable working with multiple systems and multitasking.
• Excellent customer service, interpersonal and communication skills.
• Articulate, with an excellent command of the English language.

Responsibilities

• Sell and reserve lodging and recreation packages to potential guests.
• Provide detailed information about all resort offerings.
• Serve as the voice of Blue Mountain to FIT, conference guests and the public.
• Sell season passes and gift cards.
• Use the sales script and strive to meet sales targets while delivering exceptional service.
• Provide accurate information and inspire exciting experiences.

Skills

Sales experience

Contact centre

Customer service

Multitasking

English fluency

Tools

CRM systems

Job description

Blue Mountain Resort in Canada is seeking Seasonal Contact Centre Agents to sell and reserve lodging and recreation packages via inbound calls. You will be the friendly voice, providing comprehensive resort details and guiding guests through offerings.

Responsibilities include selling lodging, season passes, and activities while meeting sales targets and delivering outstanding service. Remote work is possible, onsite preferred, 4-5 shifts weekly, 9am–7pm with weekend coverage.