Scheduling Clerk - QAOPS

Vancouver Island Health Authority; Victoria; On-site; CAD 33,000 - 47,000; Full time

Job summary

Vancouver Island Health Authority (Island Health) is seeking a Scheduling Clerk for the QAOPS Program in Victoria, BC. The role involves scheduling and booking outpatient appointments and handling general accounting, clerical, receptionist, and word processing tasks using standard office software.

The position requires Grade 12, a recognized accounting course, and two years of related experience or an equivalent education/training combination.

Qualifications

• Grade 12 education with a recognized accounting course.
• Two years of recent related experience or equivalent combination of education and training.

Responsibilities

• Schedule and book out-patient appointments for the QAOPS Program.
• Perform general accounting, clerical, receptionist, and word processing duties using standard software tools.

Skills

Typing 45 wpm

Medical terminology

Interpersonal communication

Equipment operation

Verbal and written communication

Physical ability

Education

Grade 12

Accounting course

Two years related experience

Job description

Queen Alexandra Centre for Children's Health (QAC) - Victoria, BC V8N 1V7 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

08:30 - 16:30

Days Off

Vacancy Type

Temp FT

Salary Range (Hourly Rate)

$29.24 - $29.24

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 5 2026

Approximate End Date (For Temporary Assignments ONLY)

Feb. 26 2027

Pending Return of Incumbent

Yes

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Program Coordinator, Orthotics, Pedorthics, Prosthetics & Seating, the Scheduling Clerk schedules and books out-patient appointments and performs general accounting, clerical, receptionist, and word processing duties for the QAOPS Program using a personal computer and word processing, presentation, database, spreadsheet, and related software tools.

QUALIFICATIONS:

Education, Training And Experience

Grade 12, successful completion of a recognized accounting course and two year's recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

• Ability to keyboard at 45 wpm
• Knowledge of medical terminology.
• Ability to deal effectively with others.
• Ability to operate related equipment.
• Ability to communicate effectively both verbally and in writing.
• Physical ability to carry out the duties of the position.

FBA: This temporary position may be extended or ended at the discretion of the hiring manager based on the departmental requirements.