Scheduler (18-24 month contract)

Board Of Governors of Exhibition Place; Toronto; On-site; CAD 56,000 - 71,000; Full time

Job summary

Board Of Governors of Exhibition Place is seeking a Scheduler to manage daily unionized facility services staffing in Toronto. The role involves developing labour and housekeeping schedules under the collective agreement using computerized systems and ensuring accuracy in timekeeping and payroll inputs.

You will monitor attendance, adjust for staffing changes, and generate reports for the Facility Services Manager.

Qualifications

• Certified planner or scheduler with a bachelor’s degree or technical diploma/certification.
• Excellent hands-on understanding of scheduling techniques/methods.
• Familiarity with collective agreements, legislation, policies and procedures.
• Knowledge of payroll software and attendance modules, costing and scheduling modules is an asset.

Responsibilities

• Plan and develop schedules for housekeeping and labour per collective agreements using a computerized scheduling system.
• Monitor daily attainment of unionized staff and report to manager.
• Submit biweekly event and tenant maintenance schedules to management.
• Review hourly timecards and resolve discrepancies with payroll and supervisors.
• Schedule jobs in line with staff skills and available resources.
• Collaborate with staff to resolve scheduling accommodations.
• Provide reports on staffing and attendance to the Facility Services Manager.
• Update schedules for staff changes due to unavailability, no-shows, or holidays.
• Assist in optimizing master schedules for labour and housekeeping activities.
• Provide staffing level insights for recruiting.

Skills

Scheduling

Payroll systems

Attendance modules

Communication

Team coordination

Education

Bachelor’s degree or technical diploma/certification

Tools

ADP Time & Attendance

MS Office

Scheduling Software

Job description

Salary Range: $56,050.00 To $70,833.00 Annually

About Us:

Established in 1879 and located on the shores of Lake Ontario, Toronto, the award-winning Exhibition Place is Canada’s largest entertainment venue, hosting over 2,000 events and attracting over 5.5 million visitors a year. The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sports, festivals, recreation, culture, and tourism. Exhibition Place boasts the award-winning, LEED Gold Certified Enercare Centre, Canada’s largest exhibition and convention centre, and the Automotive Building LEED Silver conference venue. Since 2004, Exhibition Place has undertaken an environmental stewardship initiative, entitled GREENSmart, which includes the promotion of sustainable development, environmental initiatives and leading-edge green technologies and practices across the site.

Note this is a Term Contract with a duration of 18 - 24 months.

What can I expect to do in this role?

Reporting to the Facility Services Manager the Scheduler is responsible for the daily scheduling of large numbers of unionized operational Facility Services staff across multiple scheduling patterns.

• Responsible for developing the schedule for housekeeping and labour according to the terms of collective agreement using a specialized computerized scheduling and computer aided system.
• Monitor daily attainment of unionized employees and report to manager.
• Submit to management biweekly event schedules and tenant maintenance schedules in a timely manner.
• Review and audit accuracy of hourly timecards weekly, follow up with payroll, finance, Facility Coordinators and Forepersons on resolving discrepancies and approvals.
• Optimally schedule jobs in line with the terms of collective and employee’s skills &abilities
• Works closely with employees to resolve scheduling accommodations.
• Responsible for providing reports to department manager and tracking staff attendance and vacations.
• Responsible for submitting employee change forms to activate new hires, rehires, terminations, pay adjustments, transfers, etc.
• Input and verify housekeeping & labour are accurate in the ADP Time & Attendance system weekly.
• Review and ensure paycodes in the payroll system are accurate.
• Point of contact with Tenant Coordinator and Tenants to ensure housekeeping requirements are fulfilled.
• Review and continuously update schedules to satisfy staff changes based on unavailability, no-shows or sick calls.
• Assist Facility Manager to ensure efficiencies within the master schedule for labour and housekeeping activities.
• Provide feedback for labour balances in order to assist in the control of the housekeeping and labour budgets.
• Provide information related to staffing levels to Facility Services Manager for recruiting purposes.
• Perform other duties as assigned.
• Certified planner or scheduler with a bachelor’s degree or technical diploma/certification
• Excellent hands-on understanding of scheduling techniques/methods.
• Familiarity with collective agreements, legislation, policies and procedures.
• Knowledge and demonstrated ability in corporate core competencies including customer focus, verbal & written communication, collaboration and personal ownership.
• Computer literacy in Scheduling Software and MS Office applications, including intermediate proficiency in word processing, spreadsheet, scheduling, access and the Internet.
• Extensive knowledge of payroll software and attendance modules, costing and scheduling modules is an asset.
• Ability to work days, evenings and weekends, including holidays, as required to support operational requirements.
• Progressive experience in performing clerical duties.
• Ability to work days, evenings, weekends (including holidays), as required to support operational requirements.

Job Vacancy Status:

This is an Existing Position.

Diversity, Equity, and Inclusion:

Exhibition Place is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.

Accommodation:

We value the unique skills and experiences each person brings to Exhibition Place and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act, so if you require accommodation during the hiring process, please let our Recruitment team know by emailing us at People&[e-mail].