Salesforce Ops Analyst – Public Sector & Health Cloud

TEEMA Group; Burnaby; On-site; CAD 80,000 - 113,000; Full time

Job summary

TEEMA Group in Burnaby, BC is seeking a Salesforce Application Operations Analyst to translate stakeholder needs into Salesforce solutions. You will work with institutions and stakeholders to understand requirements, advise on platform capabilities, and participate in design sessions.

You will develop user stories, support the product owner and cross-functional agile teams, and apply service design principles while incorporating feedback.

Qualifications

• Experience in either public sector or health care in a Canadian jurisdiction.
• Experience filling critical roles on large, complex projects.
• Experience working in cross-functional Agile teams.
• Exposure to Salesforce Clouds and Industry Solutions (Health Cloud, Public Sector Solutions) and AppExchange products.

Responsibilities

• Collaborate with stakeholders to understand requirements and map Salesforce features.
• Lead joint application design sessions, design solutions, prototypes and wireframes.
• Develop User Stories and Acceptance Criteria.
• Support Product Owner, development team members, and stakeholders.
• Apply service design principles and incorporate stakeholder feedback.

Skills

Salesforce

Agile

Stakeholder management

Requirements gathering

Job description

TEEMA Group in Burnaby, BC is seeking a Salesforce Application Operations Analyst to translate stakeholder needs into Salesforce solutions. You will work with institutions and stakeholders to understand requirements, advise on platform capabilities, and participate in design sessions.

You will develop user stories, support the product owner and cross-functional agile teams, and apply service design principles while incorporating feedback.