Sales Support

Power & Telephone Supply of Canada; Burlington; On-site; CAD 38,000 - 45,000; Full time

Job summary

Power & Telephone Supply of Canada is seeking an entry-level Sales Support Associate to assist Account Managers, enter orders and quotes, and follow up on open orders. This on-site Burlington role focuses on accuracy and timeliness to support customers.

You will maintain open order reports, process returns, obtain proof of delivery, and perform general clerical tasks. Strong computer skills, Excel and Word, problem solving, math aptitude, and the ability to work well alone or with others are

Qualifications

• Proficient in computer use and navigation.
• Proficient in Microsoft Excel and Word.
• Strong problem-solving skills.
• Good mathematics aptitude.
• Works well independently and in group environments.

Responsibilities

• Supports Account Managers in meeting the customer's needs.
• Enters customer orders and quotes into the computer system.
• Researches, and follows up on open customer orders.
• Responsible to keep Open Order Reports current and process Return Authorizations.
• Obtain proof of delivery for customers.
• Aids in general clerical work such as correspondence & filing.
• Researches to find products not currently in the portfolio.
• Enters, processes and maintains quality event records.
• Accounts Receivable follow up with customers
• Other tasks as assigned

Skills

Excel

Problem solving

Math aptitude

Independent work

Teamwork

Education

High School Diploma (or GED)

Job description

Job Category : (4) Support, Sales Operations

Requisition Number : SALES001464

• Full-Time
• On-site

Description

Reports To: Sales Support Manager/ISM/Branch Mgr/ Sales Support Supervisor

Key Responsibilities

• Supports Account Managers in meeting the customer's needs.
• Enters customer orders and quotes into the computer system.
• Researches, and follows up on open customer orders.
• Responsible to keep Open Order Reports current and process Return Authorizations.
• Obtain proof of delivery for customers.
• Aids in general clerical work such as correspondence & filing.
• Researches to find products not currently in the portfolio.
• Enters, processes and maintains quality event records.
• Accounts Receivable follow up with customers
• Other tasks as assigned

Skills Needed

• Computer use and navigation
• Microsoft Excel & Word
• Problem-solving skills
• Mathematics aptitude
• Works well independently and in group environments

Minimum Educational Requirements

High School Diploma (or GED).

Experience Required

This is an entry-level position.

NOTE: The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager. Any such alterations intended to be permanent will be added to this job description.