Inside Sales Representative

Core & Main LP; Belleville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading sales organization in Ontario seeks an Inside Sales Representative to facilitate sales processes and enhance customer interactions. This role involves managing sales orders, ensuring timely shipments, and responding to customer inquiries. Ideal candidates will have 2-5 years of inside sales experience and possess strong computer skills. An associate degree is preferred, along with forklift certification. Join us in a dynamic environment focusing on customer satisfaction and sales growth.

Qualifications

• Minimum 2 to 5 years of inside sales experience with demonstrated success.
• Strong computer skills necessary for sales and inventory systems.
• Forklift Certification is preferred.

Responsibilities

• Facilitates the sales process through project management and customer support.
• Prospects for new sales opportunities via phone and email.
• Ensures timely shipment of materials and maintains customer satisfaction.

Skills

Sales techniques

Customer service

Inventory management

Communication skills

Education

Associate degree preferred

Tools

Computer systems

Forklift operation

Job description

Job Summary

Serve as a facilitator to the sales process that may generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence. May directly or indirectly support outside sales.

Major Tasks, Responsibilities and Key Accountabilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
• Prospects for new sales opportunities via outbound calling and emailing.
• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain products while maintaining target margin goals.
• Procures and maintains inventory; monitors to ensure proper inventory turns.
• Ensures timely shipment of materials and customer satisfaction.
• Works at the sales counter to serve in-store customers as assigned. Contributes to add-on sales by maintaining a high level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not available.
• Performs estimating, take-off, and proposal duties as necessary.
• May be asked to assist warehouse staff with pulling and preparing orders for shipment, as well as receiving, verifying, staging and stocking all incoming materials.

Preferred Qualifications

• Minimum 2 to 5 years of experience selling in an inside sales environment and demonstrated success working with customers.
• Experience with inventory sales.
• Associate degree preferred.
• Strong computer skills desired.
• Forklift Certification Preferred