Sales Supervisor - Toronto Premium Outlet

Brobston Group; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Brobston Group is seeking a Sales Supervisor in Toronto to support store management with daily operations, drive sales performance, and develop the team. You will lead the sales floor to deliver an elevated customer experience and uphold store standards.

The role requires 3+ years in retail or related customer service, with strong communication and organizational skills. Evening, weekend, and holiday availability is required.

Qualifications

• 3+ years of experience in retail, sales or related customer service role.
• Leadership experience is preferred.
• Strong communication, organization, follow-up and time management skills.

Responsibilities

• Achieve individual and store sales targets and other KPIs.
• Lead the sales floor and build client relationships through styling expertise and product knowledge.
• Coach and collaborate with team members while supporting company policies and initiatives.
• Open and close the store and maintain organized sales floor and stockroom areas.

Skills

Leadership

Communication

Organization

Time management

Follow-up

Tools

POS operation

Microsoft Office

Job description

Summary

The Sales Supervisor supports store management with daily operations, sales performance, and team development. This role leads the sales floor to deliver an elevated customer experience and maintain store standards.

Responsibilities

• Achieve individual and store sales targets and other commercial KPIs.
• Lead the sales floor and build client relationships through styling expertise, product knowledge, and timely follow-up.
• Coach and collaborate with team members while supporting company policies, procedures, and initiatives.
• Open and close the store and maintain organized sales floor and stockroom areas.

Requirements

• At least 3 years of experience in retail, sales, or a related customer service role.
• Prior leadership experience is preferred.
• Strong communication, organization, follow-up, and time management skills.
• Computer skills, including POS operation and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.