Sales Associate

Brobston Group; Halton Hills; On-site; CAD 28,000 - 36,000; Full time

Job summary

Brobston Group at the Toronto Premium Outlet is seeking a Sales Associate who delivers an elevated client experience and drives store sales through product expertise, clienteling, and strong teamwork. You will meet KPI targets, share styling advice, build client relationships, manage follow-ups, and keep the sales floor organized.

Availability for evenings, weekends, and holidays is required. This role emphasizes brand knowledge, exceptional communication, and proactive service in a fast-paced

Qualifications

• At least 1 year in retail, sales or customer-service role.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up and time-management skills.
• Computer skills including POS operation and Microsoft Office.
• Passion for the brand and flexibility to work evenings, weekends and holidays.

Responsibilities

• Meet or exceed sales and KPIs while delivering welcoming, personalized service.
• Share styling expertise, seasonal trends, product knowledge, and brand knowledge with clients.
• Build client relationships, capture client information, and follow up on sales, events, and inquiries.
• Keep the sales floor and stockroom organized and collaborate with colleagues and management.
• Follow company policies and procedures and remain receptive to feedback and learning.

Skills

Retail sales

Client relationships

Communication

POS system

Microsoft Office

Tools

POS system

Microsoft Office

Job description

Summary

The Sales Associate provides an elevated client experience at the Toronto Premium Outlet store. The role drives individual and store sales through product expertise, clienteling, and support for store operations.

Responsibilities

• Meet or exceed sales and commercial KPIs while delivering welcoming, personalized service.
• Share styling expertise, seasonal trends, product knowledge, and brand knowledge with clients.
• Build client relationships, capture client information, and follow up on sales, events, and inquiries.
• Keep the sales floor and stockroom organized and collaborate with colleagues and management.
• Follow company policies and procedures and remain receptive to feedback and learning.

Requirements

• At least 1 year of experience in retail, sales, or a related customer-service role.
• Experience generating sales and developing client relationships.
• Strong communication, organization, follow-up, and time-management skills.
• Computer skills, including POS operation and Microsoft Office.
• Passion for the brand and flexibility to work evenings, weekends, and holidays.