Sales supervisor - retail

Esso; High River; On-site; CAD 38,000 - 52,000; Full time

Job summary

Esso is seeking a retail supervisor to oversee staff and store operations. You will assign tasks, hire and train team members, and ensure timely payments and inventory control while maintaining high service standards.

The role requires attention to detail, flexibility, and the ability to multitask in a fast-paced retail environment. Hours, scheduling and weekend shifts will be part of the responsibilities.

Qualifications

• Secondary school graduation certificate.
• 7 months to less than 1 year of experience.
• Retail environment experience preferred.

Responsibilities

• Supervise staff (apprentices, student workers, design team, etc.).
• Assign sales workers to duties.
• Hire and train staff or arrange for training.
• Authorize payments by cheque.
• Order merchandise and authorize returns.
• Establish work schedules and coordinate activities.
• Prepare reports on sales, merchandising and personnel matters.
• Resolve customer requests, complaints and supply shortages.
• Organize and maintain inventory.

Skills

Accurate

Client focus

Interpersonal skills

Flexibility

Organized

Reliability

Team player

Initiative

Multitasking

Education

Secondary school graduation certificate

Job description

Education and experience

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Security and safety

• Basic security clearance
• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask

Employment terms options

• Evening
• Shift
• Flexible hours
• Morning
• Night
• Day
• Weekend

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 35 hours per week