retail store supervisor

Petro-Canada; Penticton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Petro-Canada is seeking a retail supervisor to oversee daily store operations on site. You will supervise 1–2 staff, assign duties, train personnel, and ensure smooth operations in a fast-paced retail environment.

You will handle merchandising, payments, and returns, while preparing sales and inventory reports. Strong communication and reliability are essential, with focus on customer satisfaction and teamwork.

Qualifications

• Experience supervising 1–2 staff including cashiers and sales clerks.
• Strong communication and interpersonal skills.
• Ability to resolve customer questions and issues effectively.

Responsibilities

• Assign sales workers to duties.
• Hire and train or arrange training for staff.
• Authorize payments and returns.
• Sell merchandise and prepare sales reports.
• Organize and maintain inventory.
• Supervise and coordinate activities of workers.

Skills

Staff management

Customer service

Communication

Attention to detail

Team player

Education

Secondary high school diploma

Job description

Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work location

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 1 to 2 people
• Cashiers
• Retail salespersons and sales clerks

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player