Sales-Savvy CSR: Inbound/Outbound Calls & Quotes

GFL Environmental Inc.; Squamish; On-site; CAD 38,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement savings

Paid time off

Career growth across North America

Community sustainability initiatives

Publicly traded company (NYSE/TSX)

Job summary

GFL Environmental Inc. in Squamish, BC seeks a Customer Service Representative to promote solid waste services and support outside sales. You will handle inquiries, place calls, and manage customer accounts while delivering exceptional service to diverse clients across North America.

The role emphasizes collaboration, multitasking, and reliability, with growth opportunities within a large, environmentally focused company.

Qualifications

• Customer service experience in fast-paced environments.
• Ability to multitask while handling follow-ups and inquiries.
• Experience running credit checks and supporting sales with quotations and appointments.
• Strong communication and cooperative attitude with internal and external teams.
• Reliable attendance and flexibility with daily scheduling.

Responsibilities

• Handle inbound calls and emails for multiple divisions within GFL.
• Field inquiries with a solutions-oriented approach and multitask effectively.
• Support sales by promoting GFL’s solid waste services to businesses.
• Place outbound calls and respond professionally to questions.
• Assist outside sales with appointments, follow-ups, and quotations.
• Perform customer follow-ups, emails, and payment requests; run credit checks.
• Advocate for the GFL brand through cooperation with customers.

Skills

Customer service

Multitasking

Administrative skills

Team collaboration

Reliability

Job description

GFL Environmental Inc. in Squamish, BC seeks a Customer Service Representative to promote solid waste services and support outside sales. You will handle inquiries, place calls, and manage customer accounts while delivering exceptional service to diverse clients across North America.

The role emphasizes collaboration, multitasking, and reliability, with growth opportunities within a large, environmentally focused company.